What a digital government looks like | Anna Piperal

What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" -- and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.

[danielsanichiban]

By 2022 Estonia will have transformed into a cloud of pure thought and left the physical universe behind

[muyou]

3:05 "Think about it. In most countries, people don't trust their governments. And the governments don't trust them back"
This is a nice summary of why we aren't taking full advantage of technology, or anything really

[funny-video-YouTube-channel]

Estonia did grow their GDP by 300%, since they digitized their government services.
Reducing bureaucracy does work !

[arturzogo]

"One time only" rule is an amazing idea, how frustrating it is to hear each time from government organizations that they need your name and all that stuff. I barely never go to any appointment without address proof document. Good talk, thank you, Anna.

[bigpapadrew]

I'm an Australian living in Estonia. The digital ecosystem is fantastic, once you get past a few odd hurdles. Estonia really has set the standard. Oh, and visit Estonia, it's an amazing place :)

[mikeodhis]

Quite encouraging to see the Estonian Government fully embrace technology and improve Government services easily accessible to all, at the same time have clear data ownership principles. Quite admirable

[OnaliIsmail]

"One time only" and I own my data and see who accessed it, wow. Brilliant

[patrickgen]

The rest of the world needs to become like this!

[Lunareon]

Great talk, great system! I hope Finland will soon follow in Estonia's footsteps in this. So far, the main problem has been the technologically challenged older people, who refuse to adopt new ways out of fear of the unknown, and their younger enablers, who keep drumming for their right to remain ignorant.

[ImaginationMw]

I pray my country reaches such levels one day.

[PowerfulU]

This was an interesting talk. Really enjoyed it.

[kovtun]

This is what it should be around the world, open to anyone.

[vairavasundaramsundaram]

Excellent presentation on E-Governance of a country to be emulated by other countries to follow. Trust matters.

[mateuszmokrogulski]

I’d like to have it in my country. We’re in 2020 and I can’t really see that we use the “digital” potential. Estonia has been using it for almost 20 years. Why can’t we? The vision of getting rid of all the paperwork has completely taken me. In my opinion we waste so much time organising, filling out or even keeping any kind of documents. Of course introducing such a solution to government’s system is probably not easy and takes lot of time but I’m sure it will pay off. In my country going to any office is a nightmare and I mean it. You have to be mentally ready for standing in a queue for half day, dealing with office workers and finally after all of this finding out that you didn’t bring one document which makes you unable to get something done. Here’s the solution and I love it.

[boowoody]

Ms. Piperal, Great presentation. Your countries system sounds wonderful. Maybe the USA can get there someday. Unfortunately, it may take an uprising and revolution to get us there!
Kind Regards
Bill Woodall
Retired IT

[tomgip]

Love this!! Especially the once only. Well done. Big fan of distributed computing. And it is amazing how well people behave when they know there is a log of their activity.

[aurinocastro]

Great Estonia, congratulations! Here from Brazil.

[KafshakTashtak]

Google, how do I immigrate to Estonia?

[istvanzardai]

So, they have to still fill in the forms, but they can't even ask anyone any questions :D Sounds great, truly :D

[michaelwinkler]

Awesome! Now i‘d like to see A.I. Being the government itself. It‘s not perfect either but it would be preferable to a situation where narcissism fights its way to power.