Digital Government 2030: Seamless, proactive, trusted?

In the past, government services have not been thought of as sitting at the forefront of technological innovation. Today however, we see this conventional public sentiment being challenged in exciting ways. From AI-enabled chatbots to services that proactively offer benefits to citizens, this discussion sought to answer the question: What will - or should - digital government look like in 2030? The panellists explored how governments are creating the next generation of services that are personalised, responsive to citizens needs, and secure while rebuilding the public’s trust in the services we all use.

Moderator:
Kirsty Innes - Director, Digital Government, Tony Blair Institute for Global Change

Speakers:
Nicola Villa - Executive Vice President, Strategic Growth - Mastercard
Ron Roozendaal - Deputy Director General on Digitalisation, Ministry of Interior & Kingdom Relations
Christine Bellamy - Director of GOV.UK, Government Digital Service (GDS)

With special thanks to our official Bronze Partner for 2022 - Mastercard!