Chevy touch screen frozen/black (buttons don’t work)

No idea what the problem is but just started happening

[bigfooting]

This might not help everyone but this is what works for me EVERYTIME. It might not work for you but it's worth a try and it's free. I had the same problem with my 2018 Tahoe. Sometimes the touch screen worked fine then sometimes it would act like you described and worse. This is what I did to "solve" or at least stop it from happening. I have a touch button ignition. What I do is when I first enter the vehicle I wait for the logo that shows on the touch screen to disappear then push the ignition button to "On" without touching the brake pedal. This allows the vehicle to turn on without starting the vehicle. Then I once again wait for the logo that shows on the touch screen to disappear and then I simply start my vehicle. My touch screen acts "normal" again. It's worked for me every time and it has allowed me to cancel my new $850 (plus $300 to install it) touch screen that I ordered from the dealership. It might not be everyone's solution. I hope this helps anyone and everyone who has had issues with these touch screens that I believe should have been recalled.

[RyanSmith-pnub]

Having this issue with touch screen not working can see the screen it’s self works tried removing the fuse nothing, the button next to onstar didn’t work took the battery cable off for abt min didn’t work any other ideas before heading to the dealer?? 🤯

[chrislecronemedia]

Did you ever fix it? I’m having the same issue

[ZOJOE]

Press the OnStar button that will fix it!