Unable to Answer Calls on Android Phone. What Should I Do?

Today's video will explain to you about android phone won't answer calls.Smartphones are a very important part of our lives and have completely entered our lives. Answering and making calls are the most basic functions of smartphones, which can quickly contact the people we want to contact. But sometimes due to some reasons, your android phone not answering calls. The phone rings and you see the incoming call ID or contact name. When you try to tap or swipe the green Answer icon properly as usual, you find you can't answer calls on Android phone. Maybe the answer button doesn't respond. Perhaps the screen becomes stuck after you choose the Answer icon and make you unable to pick up calls.If an important contact is about to call you and you can't miss this call, you may be very anxious. Today we will help you solve this problem. Please be patient and watch this video.
The reason why can't answer incoming calls on android phone is usually very simple, it may be caused by a certain setting. For example, your Android phone has turned on airplane mode, you may be in a blind spot, the software you downloaded may be malicious, and the software may malfunction, causing phone not receiving calls but can make them. There are also some hardware problems that can cause my phone will not let me answer my phone calls. For example, the SIM card is faulty and cannot be recognized. Or the SIM card slot shows signs of looseness, causing the SIM card to work intermittently. Or the Android screen is frozen, causing you to see the screen but not be able to touch it, resulting in the situation of my phone rings but i can't answer it android.
You can directly follow the solutions listed below to solve the problem of android phone is not answering calls. Please try these troubleshooting steps in order. If you think this video is good, you can subscribe, like or leave a message to let us know which method helped you solve the problem.

01:55 Force restart your Android phone
02:38 Turn off airplane mode
03:07 Turn off the Do Not Disturb mode
03:51 Turn off Wi-Fi calling
04:24 Reinsert the SIM card and contact the carrier
05:12 Uninstall recently downloaded apps or enter safe mode
05:58 Check for software updates
06:38 Factory settings
07:31 Seek professional help

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[elizabethbernardino]

Do u know how to fix this?
I powered off my phone then power on it again then the samsung galaxy screen is still on after 1 houd