Homeowners Claims: How They Work

Homeowner’s policies protect your home, your stuff, and the bad things that could happen to others because of you. So how does that coverage work in a claim?

Video Breakdown:
Review - 1:24

What to do first first- 2:28
• Call 911 - 3:03
• Stop Further Damage - 3:35
• Don't Admit Fault - 5:40

Submitting The Claim - 6:45

Claims Adjuster- 10:33

The Property Claim Process - 12:49
• Determine coverage - 13:25
o Adjuster collects info & determines "Cause of Loss"- 13:33
o Decide if there is coverage - 14:32
• Make You "Whole" - 17:25
o Replacement Cost vs ACV - 19:20
o Does the company do the work? - 22:00
• Loss of Use (Additional Living Expenses) - 23:35

The Liability Claim Process - 24:08

Rookie Mistake - 29:10
Being mean to your claim adjuster
Letting contractors manipulate you

Outro - 31:30

Special Celebration - 34:00

There you have it!

Want more from Shine?

[gccast]

I got my all lines adjuster license 3 years ago and never used it. I've kept it up but forgot everything I learned. These videos have helped a lot to refresh my memory. Thank you!

[oliviashelton]

Thank you so much for the information! It's a shame most people aren't curious about insurance.

[familyresolultions]

I Have 2 young adults that others who a different times and situations was involved in a non fault incident both cars been totaled ...they still are awaiting both from these people insurance companies who is prolonging to make sure that their properties and the stress for both has/is still on hold...their properties were used for their main support to be able to get around for work and personal family members..IT doesnt matter, the bottom line, is the delay and knowing the amount of time it takes, even when you have been on a over 6months backed up trial date or when they agree to a pay for the total cars..they still wont have their or any transportation only a quick pay off not including the representatives who also needs to get paid, pluse for any injuries.
or rehab

[claraquiroga]

Very good explanation, thank you so much!

[missireason]

Is it true that a burglar can sue my renter's insurance, or my landlord's homeowner insurance if he or she is injured? Wouldn't the act of a crime void their right to sue?

I know a woman who was sued by a burglar who was bit by her dog when he climbed into the window of the home to steal her possessions. She called her insurance agent to file a claim for the broken window, and other damage, this is when she found out the burglar's attorney had contacted them about his medical bills, due to the dog bite.

The burglar was bit by the dog while inside the home.

Is this a rare case or not?

I watch lots of videos of YouTube about people pranking the porch pirates, to get back at the porch pirates. I can understand the frustration behind it, but this opens the homeowners up to a liability suit if the porch pirate is injured, right? This could end up being a legal issue too if the porch pirate is injured by the homeowner's prank. Again, I understand the homeowner's frustration about the theft, but the law doesn't allow for the homeowner's vigilante-driven pranks.

You said insurance companies have the right to settle on a liability claim.

Does this encourage lawyers to sue, even if the case is weak or frivolous, because they know the insurance companies will settle after being worn down?

[familyresolultions]

Hello Shine, My question to you is how to locate any claims within the past has been filed for or about someone who maybe also had more filed more than one claims...I believe that this industry needs to have that type of data available with given proof that is involving public information or taking provision on many people who have or is being taking advantage of for any type of insurance

[pramilasubedi]

Thank you so much for great information.

[luisfragoso]

My daughter and her husband just buy a house and when they started cleaning the house found out that the bathroom was leaking water and was mold already built in the walls and wood? What can they do in this case ? I will really appreciate if you can help them with information
Thank you

[carolinec]

You would not believe how I have been treated by my claims adjusters.

[missybeltran]

Could my landlord claim for my thing that got damage could the insurance pay them for my thing if I didn't have rented insurance

[lbsjcalif]

If we experience a liability claim, will our insurance company “ding” us or drop us? Or increase our monthly payments? Thanks

[Medietos]

I have been trusting insurances because my youth friend became a salesman of them, and he is (was) a good man.
If you make an other video, please speak normally, naturally. i am too damaged ? burnt out by many years abuse from various professional helpers and authorities, including my insurance company.I can't listen and understand fake advertising-style talk.(Aspergers too)
I see others here seem to get, understand it ok..