5 Innovative Asset Management Use Cases Every Service Management Team Should Know

•Atlassian announced that its asset and configuration management capabilities in Jira Service Management, originally known as Insight, will be renamed Assets by the end of this year. When you hear the phrase asset management, you probably think of hardware and software, but Assets can be used for so much more.

Join our panel of ITSM experts to learn why asset management is Atlassian's secret weapon for organizations to get the most out of Jira Service Management (JSM). We'll provide an overview of JSM with Assets, and discuss 5 valuable, repeatable use cases for asset management you might not have considered. Did you know the following things can be assets?

1. People: Leverage Active Directory employee data
2. Clients: Provide a unique service portal experience
3. Products: Create a matrix of features and apps
4. Departments: Enable company-wide audits and reports
5. Databases: Turn any data you have into assets

You'll hear real-world examples from companies that Isos has worked with, like CBS, and how we helped them reimagine asset management to achieve their organizational goals. You'll also learn how you can take advantage of all of the functionality of Assets by implementing or migrating to JSM Premium Cloud.

[thimothelamoureux]

Thank you Thad, Cathi and Nick for the great demo and overview of what is possible with Insight. Much appreciated

[nicolausbrooks]

Do you have a play by play on how to configure the asset custom fields with how you explained the onboarding a new employee request type?