People Reveal Their Worst Retail Horror Stories

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Poop. Poop everywhere.

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I work at Forever 21 and it sucks. People never wanna wear underwear when they try on bodysuits so we're always seeing blood or something at the bottom. One time we found a used pad in a fitting room. I always ask, "please return your clothes on the hangers" when they try stuff on. Instead they hand me a giant bundle of clothes and leave the hangers inside. I think the worst thing is when I tell people they can't have something on the mannequin so they try to take it off themselves. Or try to take the actual mannequin

echernaut
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I thought he was going to say "for stealing thousands of dollars worth of apples" 😂

portiasharma
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When I worked in a game store the door was a roller door, and the only way you could close it all the way was to lock it (from the outside). So when we were counting the tills and doing paperwork at the end of the day, it would be about 30cm off the ground. One day an old woman got down on the ground, crawled under the door, stands up and asks, "Are you still open?" Uh. You just had to crawl under the door. We are not open.

rozharris
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I was working at a Big Lots. This dad with a toddler in a stroller came to check out. He handed me a bouncy ball and said, "Here, I'm not buying it, I just wanted her to play with while we were in here to keep her calm." We said okay and took the ball, putting it in the big bin of items to go back on the shelves. As I'm ringing him up, he tells me that he kept her home from daycare because she has really bad pinkeye!
By that time, we had touched the ball or our fingers after touching the ball, to everything in the bin, the counter, the register keys, and the bags. My coworker and I just looked at each other in panic, waiting for him to leave. We had to sanitize everything! He doesn't understand that it's called contagious conjunctivitis for a reason.
This is also the same store that we found an opened bottle of Nyquil floating in the tank of one of the toilets.

Rubinsmom
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Who else thought Shane was going to say that his ex-boss was later arrested for stealing apples?

nettle
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I work at Build-a-Bear, and we always allow people to come in and get their bears re-stuffed if needed after awhile. The stuffing machine basically just pushes stuffing into the bear, making it very easy to smell what the bear has been through. I can't tell you how many times I've gagged from the smell of young child saliva and/or cigarette smoke in my nose. The worst one was probably a young boy who brought his ninja turtle in wearing a diaper with most of his limbs chewed off. Not to mention he was soaked in saliva and the word HAM was written on his stomach?? It was such an odd experience, I almost died from the smell.


We see strange things here at Build-a-Bear.

kom
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Everyday is a horror story for retail workers

maclippy
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Software engineer here... Please don't ever put random USB drives you find on the ground into your computer. It's asking for a virus!

elizabethmatchefts
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I worked at a Panera for the last 2 years of highschool. One day a man approached me and tapped my shoulder. He said in a hushed voice "I don't mean to alarm you, but the urinal is leaking a bit." We had been having trouble with it so it wasn't a surprise to me. I open the door to the men's bathroom and IT WAS SPEWING WATER ALL OVER THE FLOOR. It was leaking out of the door and into the dining room, and the water was hitting the wall so hard it was taking chunks out of the tiles on the wall. My manager had to close the restaurant 😂😂😂👏🏼👏🏼👏🏼

Stravvberries
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"she pooped on the floor" funny bc grandma told me a story like that once two years ago

dreferre
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Use to work at JCP and in Sales Support (I put up the signs and organized the shipments). I had my cart in the home section and a older gentleman asked me about what with the difference of the prices of sheets. I said the thread count. He still looked confused. I explained the higher the thread count usually its softer and holds up longer. He was still confused and asked if he could talk to a MAN. Which the male coworker explained it exactly how I did and suddenly he understood. pathetic.

kathrynemares
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When I was a student, my boss told me 'honesty is more important than hygiene'. I never ate anything at work after that. One summer I worked at a whole food shop. One day a week I had to prepare the 'special muesli' that was the best selling item in the shop. It involved a 15 kilo brick of pressed dates and a hacksaw. I lost saw teeth in that stuff all the time. Ten years ago I worked for a company that sold high-end electronics. A guy bought a 60' plasma TV over the phone, but didn't want to pay the £50 delivery fee, so he drove almost 150 miles to pick it up himself. It didn't fit in his car so he drove home, rented a van, and came back. I have no idea how much all that cost, but I'm sure it was more than the delivery fee would have been.

maryavatar
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my worst retail horror story was when i worked at a pharmacy and a found a used needle in the section with condoms and pregnancy tests and we literally had to throw them all out incase they were contaminated

laurenateliz
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*goes to comment section for more retail worker horror stories*

shakyrasanchez
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I completely lost it when Shane said she said she'd never had an apple. On a related note, my mom works in childcare and recently one of her coworkers asked her, "Have you had those? Are they good?" and pointed to a banana one of the little girls was eating. My mom said, "What, a banana? You've never had a banana?" The coworker said no, and my mom said, "Not even when you were little?" and her coworker said, verbatim, "*No, my parents didn't believe in them.*"
WHAT DOES THAT MEAN? They literally do not believe bananas exist? They don't think bananas are healthy? And how has she never tried one - she's in her thirties!
[The world may never know because my mom had to go open some kid's juice.]

fiddlebirdblue
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Getting death threats (serious ones) because you won't take an expired coupon, and then you have to be walked to and from the building by a co-worker for the next month...

I work at a retail pharmacy...

riviell
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We had a guy on drugs come into our store (supermarket), hop the deli counter, grab a roast chicken, take it to an aisle and just eat it with his hands.

Another time, a guy in his 50's came in full head to toe dressed only in chains. Like a bondage suit and he yelled in my face. It was so scary but funny lol.

ArtGeek
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I used to work at walmart. 'Nough said. Just kidding, here's a vivid memory for you guys: I worked in the toy section at the time and a HUGE family of like..10 people? came wandering by. Kids, teens, adults. The works. I had spent hours cleaning that place up and this family systematically went down each aisle and touched EVERYTHING. They didn't grab anything. They're just....touching. Everything. So naturally, I'm mentally losing my mind (I'm too nice to actually say anything and they were...yanno...customers. I guess) and basically stalking them. Organizing everything they just touched and trying to be sort of discrete about it (because otherwise my managers would be all "why weren't you cleaning up!?"). In the very last aisle, the mother left me a gift: a dirty diaper filled with poo. There was a bathroom like....7 feet away.

You b-

jellysharkbat
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they shouldve just named This "strange retail stories" because honestly some of them were odd and tough but nothing really horrific beyond belief

Divineleaves
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Not the worst retail story but the most baffling to me. when I worked at Barnes and Noble, someone folded up a used diaper and put it in the book shelf between all the other books.

Jeseabell
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