Don't Buy: Nespresso Vertuo Next - My Experience and What Actually Worked

Nespresso looks like a very appealing Espresso Maker - until it goes horribly wrong. They're living proof that good design doesn't always mean good quality. Here's why you shouldn't buy the Nespresso Vertuo Next and which Vertuo Machines you should buy instead.

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YouTube Chapters
0:00 - Intro
0:13 - Original vs Vertuo
0:50 - Vertuo Next Premium
2:34 - Vertuo Deluxe Flat Head
4:40 - Vertuo Round Head

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[cesartrujillo]

Don’t replace your machine next time. The fix is when you arrive at your machine in the morning, the handle should be up ready to insert a capsule. Don’t place a capsule inside the holder yet. First carefully touch the underside of your lid where all the spikes are and gently but firmly twist the spikes just enough to dislodge them from their stuck position. That’s it. The spikes just get stuck. As long as the spikes can rotate freely, you shouldn’t have an issue with the machine. Also, make sure you never hold the brew button unless you know you are teaching your machine how much to brew from that capsule size.

You may want to keep an old capsule, remove the lid, and clean it. You can run this blank capsule after a brew to clean your brew head between cups or at least between flavors. I would do this as much as possible even after every cup to make sure the system stays crystal clean for your next cup. Yes, it will waste water. Save it for your acid loving plants please.

[mrt]

I got a Vertuo Next to save money from Starbucks and so far I did not get disappointed. The coffee tastes much better than my old Keurig and just looks better with the crema on top. The machine reviews worried me at first but hey I thought if the machine lasts few months I made the money back compared to Starbucks, lol. Nearly a year later the experience is still spot on and I mostly used reusable pods, no real issues so far. All in all it was worth it but refilling the reusable pods is a nightmare compared to Keurig.

[racehorse]

My vertuo ROUND HEAD machine is awesome! I have used it twice a day for three years. I own the Vertuo ROUND HEAD built by Breville. The Nespresso rep in the store said this one was the only one to buy. Clean it often and you'll love it!

[dnsgilbert]

I bought my Virtuo Next from a liquidation outlet store and it has worked great for the past 4 months. I got an error light where it wouldn't brew the other day so I unplugged it, waited 30 seconds and the plugged it back in and it has been working ever since. I figured since it is computer related, it has to reboot sometimes.

[juanburry]

We bought a round head two years ago and not one problem with it. It's excellent. I bought a Vertuo Next for my office, as it's a bit smaller and sleeker. It has all of the same trouble you mentioned. I haven't gotten one cup of coffee from it. I began searching videos to see if I was doing something wrong and I came across this. So, I guess I'll be trading this is for another round head.

[ylwmusicarchives]

This video is spot on. I bought the Vertuo Next in November and it got the double flashing orange light of death last month. Support walked me through 20+ min of cleaning, descaled it, and a week later the issue came back. Talked to them today and they offered to replace it with the Roundhead at no cost.

[MrDroidmonkey]

I have the exact same problems with a 3 month old machine. After a day of trying to get it to brew, I gave up. Unplugged it and was going to box it up this morning, welllo and behold, I plugged it in and gave it one last try, it worked!. Well let's see how long this lasts. Great information on your video.

[DamarisV]

Thanks for this information. I've been wanting to buy a nespresso for a little while. I'm doing my research now and glad to come across this video. I was so confused with all the options available, but you cleared that up as well. Thank you for the information.

[justinkallner]

I have the Virtuo Next and have had no issues at this far. It brews fantastic coffee and is relatively quiet IMO. All these bad experiences documented here have me worried now, but I can honestly say mines running like a champ.

[GrandeZizinho]

I've had mine for 2 years and it works fine. The problem you mentioned is fixed easily by cleaning the machine. It takes about 5 min a thing I do ones a year. Additional to the descaling ones a year

[lindaburgin]

I was thinking of upgrading to a vertuo machine, but having read reviews on here and other sites I'm going to stick with my trusted Essenza Mini and the original pods! Thank you to everyone for making this decision so easy for me.

[kencrane]

Love the Nespresso coffees and the overall look of the machines. I am on my third Nespresso machine. First one was a Vertuo that did pretty good and then started leaking. Bought a Vertuo Next and used it till it started sounding like I was standing at the end of a runway next to an F-15 on full afterburner. Performance continued to diminish, not brewing full cup, blinking lights etc., got a second Vertuo Next from a relative that had only used it briefly and didn't want it. So basically a new machine. I'm a regular coffee drinker, 2-3 cups per day, and brew more if guests are involved. After a couple of weeks, same issues involving noise, not brewing full cup, blinking lights, numerous wasted pods despite running de-scaling and cleaning cycles. Glad I saw this video. I will probably try a round head machine based on your recommendation. If nothing else this prevented me from buying another Vertuo Next. If the Round Head doesn't fix it, I am probably done with Nespresso.

[nicolapreece]

I bought a Vertuo Next Premium machine and it leaked from everywhere, in fact it leaked so bad it literally went with a very loud bang and knocked all my electric out. Replacement machine leaked just as bad and sounded like a very broken aeroplane trying to take off. I am currently on a Vertuo Plus machine, which so far is working ☺️

[myramingo]

I was just on the phone with Nespresso for an hour and a half trying to troubleshoot my Vertuo Next. It was doing the exact same thing as yours, it stopped brewing. I've had the machine for 1 1/2 yrs, past the 1 year warranty. Nespresso support offered to extend my warranty at no charge and upgrade me to the round head. They also said that there are known problems with the next and the round head is a superior machine. I pick it up at a boutique store tomorrow. Hopefully it's as good as they say it is!

[hypoluxoislandproperties]

I too thought my machine was faulty but in reality, it was ME that was faulty!! Not having educated myself on the machine, I did not realize there are different size pods that represent the amount of coffee the machine will pour (each pod size has barcodes the machine reads). As far as the orange blinking error light..if you place the pod in and lock it, walk away for a while, and come back to brew, the error message will occur...so you have to halfway open the lid, enough to reset it but not to let the unused pod drop....OR you can simply remember NOT TO walk away from the machine once you load and lock the new pod. Be sure to brew it quickly thereafter. I also own the CitiZ which I love for its design but this Vurtuo Next gives me the option to do the Pour Over when I have family over and a cup at a time won't necessarily do.

[pennysharp]

No issues with my Nespresso Vertuo Next machine. Absolutely love it!! Mine is a Delonghi manufacture maybe that has something to do with it.

[dokhoiday]

Thanks for the great video to warn people away from a sub par product. I’ve had a very similar experience with the Vertuo Next. My second machine in just over a year has just stopped working, giving the orange blinking light, and won’t brew. I’ve been through every troubleshooting solution multiple times on both machines with no luck.

[farahishereforreviews]

Great video and great choice. I have had vertuo (round head) for over 8 years now and still going strong. Never had any issues, thankfully! I love mine!

[basemmarzouk]

That was a great video. Thank you, I'm at stage two now. Sent back vertuo Next for exactly the same reason, and waiting to receive vertuo premium as promised by the customer support team. In fact, I wasted 3 sleeves in trials of clean, descale, reset, factory settings. Finally, I will cut it short, When I receive my replacement, I will put it on the marketplace, and I will never buy any more nespresso machines or capsules. I will get a professional one. These machines from nespresso are all crap.

[juditorban]

Same issue here, my Nespresso Vertuo Next just died after a happy 4 months of life... First it stopped brewing double espressos, then the espresso and as of this morning all coffee pods. The amount of pods we lost until figuring it out is outrageous... Thank you for the video. The replacement Vertuo next is on its way but now I don't have high hopes...