How to Plan & Conduct User Interviews in UX Design (with template) | Free UX course (Lesson 12)

Today's topic:
One of the most challenging methods to master in the UX process is conducting user interviews. In this lesson, we'll guide you in planning and successfully conducting user interviews for your next project.

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Video chapters:
0:00 ⏤ Introduction
0:21 ⏤ Content Overview
0:53 ⏤ Our Experience With User Interviews
1:16 ⏤ What Are User Interviews?
2:39 ⏤ Why Are User Interviews Important?
3:45 ⏤ How to Prepare for User Interviews
3:59 ⏤ 1. Define Interview Goals
4:38 ⏤ 2. Create Interview Questions & Script
7:05 ⏤ 3. Test Your Equipment
7:37 ⏤ 4. Recruit Participants
7:54 ⏤ Find the Right Participants
8:31 ⏤ Criteria for Recruiting Participants
9:23 ⏤ Mandatory vs Optional Criteria
10:42 ⏤ Create a Screener Questions
11:27 ⏤ How to Use Screener Questions
12:32 ⏤ How to Find Your Participants
15:09 ⏤ Gaining Consent for Research
15:36 ⏤ Providing Incentives for Participants
17:02 ⏤ 5. Conduct a Dry Run
17:37 ⏤ How to Conduct Interviews
17:49 ⏤ 1. Read the Introduction Script
18:44 ⏤ 2. Ask Interview Questions
19:14 ⏤ 3. Wrap Up
19:21 ⏤ Do's & Don'ts of User Interviews
21:22 ⏤ 4 Drawbacks of User Interviews
22:59 ⏤ When You're Finished
23:27 ⏤ Recap
24:09 ⏤ Outro

#ux #ui #design

[mariab]

A great and simple to follow intro to user interviews. Thanks!

[acagamic]

Rarely did someone explain the user interview process as engagingly as you folks. Great job.

[rajdeepmajumder]

Amazing in-depth explanation about user Interviews Colton. One of the best videos on yt till

[slimtrustful]

I hate that I'm just finding this video, because I already interviewed two participants that said I didn't really do bad on my own but your video would have made my life easier. Anyhoo I shall be using the points in this video and I will be sharing it as well on my twitter, it's a good resource.