How to Send WhatsApp Message for Failed Razorpay Payments | Razorpay AiSensy

In this tutorial, we'll guide you through the process of automatically sending WhatsApp messages for failed Razorpay payments using AiSensy and Pabbly Connect.

Razorpay is a leading payment gateway in India, while AiSensy is a powerful platform for managing WhatsApp messaging campaigns. By integrating Razorpay with AiSensy via Pabbly Connect, you can automate the process of sending WhatsApp alerts whenever a payment fails. This helps you quickly notify customers, offering them assistance or alternative payment options to recover lost sales.

This automation ensures that customers are instantly informed of any issues with their transactions, improving communication and potentially reducing payment failures by guiding them through the resolution process.

Follow our step-by-step instructions to set up this integration effectively, ensuring your business handles failed payments with ease while keeping customers engaged through WhatsApp.

Use Case:
I run an online store and use Razorpay for processing payments. Sometimes, customers might face issues during checkout, leading to failed payments. To improve customer experience and recover potentially lost sales, I want to send WhatsApp messages to notify them about the failed payment. By automating this process, I can quickly inform customers that their payment didn’t go through, along with steps to resolve the issue or offer assistance. This not only helps keep customers informed but also encourages them to complete their purchase, ultimately boosting my sales and customer satisfaction.

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Pabbly Connect makes it easy to integrate and automate any software, marketing, sales, payments, or business processes quickly, without the need for any programming knowledge.

Benefits of Pabbly Connect:

1. Automation: Save time, money, and resources by automating tasks.

2. Integration: Connect various web services to create efficient workflows.

3. Security: Enjoy industry-standard security for your data.

4. Scalability: Easily add new applications and services to your workflow.

5. Cost-effective: Choose from plans suitable for different business sizes, with no charges for internal tasks.

Unlike other integration tools, Pabbly Connect offers absolutely no charges for internal tasks such as mathematical operations, spreadsheet functions, time zone conversions and more. Additionally, you can create unlimited automation workflows for your business without any restrictions.

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Disclaimer: All Names, Mobile Numbers, and Emails used in the video are just for demo purposes. This is an educational video showing how to automate and integrate multiple platforms.