Philips DreamStation 2 CPAP Cleaning and Maintenance

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[brucemills]

So I have had dreamstation 2 for just over a week. I got it as a replacement due to recall. After reading reviews I was ready to keep my original unit and take the chance of getting cancer.I have found this new unit to be very easy to use and clean. Smaller than the other one which is a plus. I find it very quiet with no breathing noises like others have complained about. It is very easy to clean. As long as you understand how to open and pull off covers nothing is going to break. Pouring water in it is very easy using a gallon jug weather it’s in unit or I pull it out which is simple. Maybe So I have had dreamstation 2 for just over a week. I got it as a replacement due to recall. After reading reviews I was ready to keep my original unit and take the chance of getting cancer.I have found this new unit to be very easy to use and clean. Smaller than the other one which is a plus. I find it very quiet with no breathing noises like others have complained about. It is very easy to clean. As long as you understand how to open and pull off covers nothing is going to break. Pouring water in it is very easy using a gallon jug whether it’s in unit or I pull it out which is simple. Maybe I got lucky, but I love this unit. I got lucky, but I love this unit.

[kenstewart]

I take mine into the shower, I put a bit of liquid Dial soap into the tube, then push the shower button down on the tub so water just comes out of the tub faucet. Then I run water into the tube till almost filled. Then I plug both ends of the tube with thumbs and raise and lower the tube so it agitates the soapy water - then dump the water and rinse the water and let the tube drape over my soap dish in the shower so it dries. I do this once a week. And I wash out the nose piece daily with soap and water, Never had any problems. Been doing this for years. Voila!

[LisaSchultz]

I am very concerned the tabs and hooks on the water chamber will break. It takes a lot of force to attach and remove them from the main unit. I also pity the elderly who will have difficulty doing this.

[patrickdevinelntervention]

Considering you "Phillips" had six whole years to improve upon the Dreamstation 1, the maintenance on this design looks like a real pain in the 😠alls !

[darrensmith]

Wash the tubing daily and allow it to air dry. Seriously? That's just plain stupid. There is no way the tubing will be air dried in a day.

[conniehannah]

I had to order a new filter today and had to pay $10 for one of those little filters which have to be replaced too often. We need a filter that can be washed and cleaned. Also, the maintenance is a real chore, especially for the aged people who use these units. Very disappointed with this new "replacement".

[jbooth]

Hire more people to answer phones. To deliberately understaff is a denial of service which in this case is a threat to public health.

[thesecolorsdontrun]

I'm supposed to clean the water tank every day? That's stupid. It'll never dry in time to use it that night.

[thatgirl]

bad design to go from a SEPARATE water chamber to integrated. NO ONE is going to change the water EVERY DAY, especially when the unit is difficult to disengage from the front unit.

[jcriniti]

Hi my lid seal will not come out of the water chamber. It is stuck on there. I am scared I will break it if I try harder to get it off there. I worry that I won't be able to put it back on. What do I do? I clean the water chamber the best I can.

[duwayneshaffer]

Liked the video! What are the thoughts on using the SoClean with this unit ?

[Karen-zxoq]

Hi, I am a patient of dream station 2. I keep getting the wrong tubing sent to me. The tubing I have is plain, it doesn't click on one end. I have called the facility at least 3 times, and s5

[deirdrelegge]

I cannot seem to get my tubing completely dry after washing. Any tips you could share?

[arlenemurphy]

Submerging the electric end of the heated tube is Ok? I always avoided getting that end in water due to the contact with the unit… was concerned about water still being in there🤷‍♀️

[tannerpena]

What about the chamber from the tube to the humidifier where the air travels mines filthy but soap and water will damage the machine. Dream station 1 didn’t have this issue as the tube came strain from the humidifier.

[jimh]

I cannot find printed cleaning instructions. The video says I can clean humidifier in dishwasher, but doesn't specify WHAT parts of the humidifier - tank, clear-ish plastic top, and/or dark, plastic lid. Can all three go in the DW occasionally?

[darrylhardman]

Can you get a Soclean 2 to clean.Or do you have to clean every day by hand

[glgl]

I have this through my Kaiser program which is a joke it's a racket. I can't get the damn tubing off the machine that's stuck on there in the one time I've been able to get anyone to Kaiser to answer the damn phone they tell people to pry tubing off machine with pliers and all kinds of stuff cuz you can't simply just put it on and put it off it's stuck on there I can't get it off I haven't been able to clean that like I'm up two months this is why people abandoned the CPAP programs cuz their shity equipment poorly staffed it's a joke and a racket to make money I really believe that.

[johnbrown]

Risk of cancer to risk of fire and cancer. Phillips should be ashamed of what they have done.