Demystifying Copilot: Service Edition | EP06

As we continue the "Demystifying Copilot: Service Edition" series, Vice President of Products AI First Customer Service, Sundar Raghavan, steps into the hot seat again to take our 30-second quick fire challenge.

For the penultimate time, the Microsoft Community asked this important question that requires just a short and sweet answer - can Microsoft Copilot for Service only be used by customer service agents?

Click the link below to find out how Copilot for Service can help transform your customer service and boost agent productivity today!


And don’t forget you can find more great resources on the Microsoft community website. Just click the link below to sign up, explore, and connect with thousands of other users just like you.