Demystifying Contact Center | SE03 EP02

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Our new series, "Demystifying Contact Center," continues! Host Charles Drayton welcomes Microsoft #Dynamics365 Customer Service Product Leader, Scott Porter, to take the 30-second challenge in answering questions directly from the #MicrosoftCommunity!

This week, the question we’d like the answer to is: "Do we need #Copilot for Service if we already have Dynamics 365 #ContactCenter?" When you’re ready Scott… let’s GO!

Click the link below to visit #Microsoft Learn to discover how you can deploy and customize Microsoft Dynamics 365 services and applications today!

And don’t forget you can grab more tasty tips over on the Microsoft #Dynamics365Community website. Just click the link below to sign up, explore, and connect with thousands of other users just like you.

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