Copart Claimed '288 ACTUAL MILES' But the car had way more...

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[robertcobb]

Really liked the way you handled this situation, very professional, business like manner, didn’t lose your temper with Copart, etc…

[knuradeen]

Thank you for showing us both the ups and downs of the business. A lot of channels don’t show when things go wrong.

[antoniosvorrias]

It was great how you kept your cool in all of your interactions, and was super polite to the staff at your local yard. You had every excuse to be angry, but the way you conducted yourself was above reproach. I suppose you don’t get to where you are by burning bridges. Hats off to you sir.

[davym]

A different video indeed Vlad.
You dealt with your issue at Copart in a business like manner and kept your cool.
I’m pleased you received a full refund for the car and shipping.
Thank u so much for sharing that video.
I throughly enjoy all content from LNC.
I’m a huge fan !! 👍🇬🇧

[danielho]

They probably mistaken the range miles for the battery with the odometer miles.

[Steven-skvm]

i'm glad you uploaded this. People think it's easy to just buy and flip cars. There are soo many headaches involved us rebuilders deal with.

[aloy]

Really happy to see you showing the business side of car auction that sometimes you don’t get what is described 😊

[mateenjan]

Glade you were able to dodge that, I know dealing with copart is not easy and never admit to issues when its there fault. Glad your stressful situation had a happy ending.

[sirremusrobinson]

Smh.. Vlad I'm so sorry you went through this. At the end of the day thank you so much for letting all of this be known to us. The one thing I have noticed with this deal since you've gone to them before, was you always go to the yard to see the car before you leave. Now you know, you can't do deals that you've not seen before it leaves their yard.. crazy. They should pay you for re-installing some of those parts!

[MEZr]

That’s great news Vlad! Nice to see that Copart held themselves accountable and value your business! God Bless you and your family Vlad and keep up the good work!

[dimdim]

Had a similar experience with Copart. They had to buy back the Infiniti that I purchased because of a title discrepancy. They did cover and refunded my shipping expenses as well. Had to provide an invoice from the shipping company. They will assign a resolution specialist who will handle the whole process for you. Unfortunately your time and the hassle is also money. At least you've managed to shoot a nice video about your trouble that will help others.

[Chief_]

Outstanding content!!! The beginning of the video had me on the edge of my seat seeing COPART fraud when the assistant manager seemed like he was trying to blame you! 😡 20, 000 miles difference is not a small mistake 🤪

[lonestarcollectiblezcom]

Hey Vladimir, you are definitely a class act, most people probably would have blown up on the phone with Copart and you maintained a very professional demeanor, but I think the viewers of this video will also recognize that we feel the stress in your face and voice, because of these concerns, it took away your upbeat voice and positive outlook on normally everything! Hang in there! You're doing great. Keep up the hustle and things will turn around for you! Let's go! Brian

[fkwa]

I always say, mistakes happen, it’s how you rectify them that matters, I’m genuinely happy for you, on to the next one!

[peterobrien]

Thank you for sharing the ups & downs of the motor trade. You handled yourself like a true professional, polite and assertive.

[paulfuchs]

Your calmness and good behaviour was excellent.I must learn from you!

[NeoM]

This is one of your best vid how everything was handled and the relationship between you and copart is intact.👌🏾🇿🇦♥️

[davemosley]

Hi Vlad,
I would have thought the first route for Copart would have been to offer to discount the vehicle based on mileage and your shipping costs, this may not be the best option for the seller, but return transportation and the environmental impact has a cost to someone, great if you can purchase again at a lower cost, love what you are doing all the way from Bonnie Scotland.

[dougsisk]

Copart has the worst customer service I have ever experienced. Copart made this issue right because they saw the amount of business he does with them. If it was the average guy that does one car a year, I know they would tell him to pound sand, just like they first did with LNC. I am glad you got your shipping costs back and was surprised.

[issyh]

Shoutout to Copart for finally resolving your problem with the Tesla. Now that's real top class customer service