How to Access Xbox One Troubleshoot screen on Start up to Fix Green and Black Screen Errors (Easy!)

are you having problems on the xbox one where you get a black or green screen on startup??? In this xbox tutorial, I will show you how to access the xbox one troubleshoot screen on start up to help fix the green and black screen. When you access the trouble shoot menu on start up, you can update your xbox one offline and then you can factory reset your xbox one to the original settings. This can possible fix any system errors or hard drive errors that cause the black or green screen. Also, this method will clear the xbox one cache.

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[freshmen]

Just unplugging the power cable and ethernet for over 30 second then trying to push those 2 buttons while staying xbox worked and it went away! Thank you sir really appreciate it!!

[WarMoe]

Tried for 30 min. Too realize I hit the TV controller and was on the wrong hdmi :( I feel dumb af

[cozyxhugo]

Thank you so much bro! Your video really saved me from throwing my Xbox across my room 😂

[dominickpetersen]

Seeing all these comments saying thanks and you saved my life but for me I don’t know if it’s just me but I’ve had 7 issues with 2 Xbox’s and I watched videos on all of them and not a single thing has worked

[krombopulosmichael]

Mine just keeps saying something went wrong no matter what I do.

[Endless]

The option to reset but keep games and apps worked to fix my black screen. Thank you so much. No other video or article should how to get to the troubleshooting menu. save me about $150 bucks

[Igzzzzz_]

How do I do this without the power button cuz the button is broken 😭😭

[beastmodegaming]

I hit the eject button and other button at the sam time I hear the first beep hit the Xbox button never hear the next beep then the Xbox just turns off

[tadhgbrady]

Do you have instructions to do this on original Xbox one? I don’t get the second beep when I try to eject+ bind. Trying to fix black screen issue

[kylealoe]

i was so sure this wasn’t gonna work but you saved my console and my save files. thank you

[loco]

I’ve used this method twice and it’s worked and now it’s my 3rd time trying and it doesn’t make the second beep

[shard]

I haven't heard the second beep after holding both buttons for a while

[SilasTheSilent]

You dont gave to hold down the eject button at all on any of the models, it's just the pairing button

[norah]

i did the keep account one, it’ll do the “preparing console” thing, but it’ll always stop at 50 and then go back to the “something went wrong” screen.

[reconf]

You saved me once again. Crappy 2013 Xbox needs an upgrade

[savagehog]

Out of all the videos this one was actually accurate .. thanks brotha

[loganevans]

Anyone else have the problem where you get to troubleshooting menu but it wont let you navigate the 4 different selections...its like its froze...but if I press a...it turns my xbox off and then on and then preparing console but it stays froze at 1%

[MasterDawqo]

Sir thank you so so much Its been a couple of years since you uploaded the video but It worked for me so thx so much😊

[hartianx]

Thanks a bunch. Have to keep doing this every so often yet can never remember how.

[curryclear]

Thank you. Very precise actions and WORDS. Great help