Salesforce Chat/Live Agent Tutorial(Service Cloud)

#sfdconestop #salesforce Salesforce Live Agent in Lightning -- This session talks about how Live Agent helps to interact with customers directly, we will see how to enable Live Agent(Chat) in lightning.

[TechnicalMithun]

Nice Explanation!! Thanks for Uploading

[lakshmiparvathi]

Thanks much for the video, Nice explanation which covers in detail!!!

[poojabushetti]

Hi, this is very helpful how can we get language translation option or button here from user if it's non-english how to get that text in English inside the agent conversation can you please help me with this.

[RyanJeffB]

Can you also use this snippet code for the external website not apex to communicate in salesforce? thanks

[keerthanau]

Is it possible to have more than 1 chat member ? Also add images to chat members?

[SantoshVerma-hknz]

Good info, if possible please improve the voice quality . some times it becomes very Ilene so not able to hear

[keerthanau]

Is thr possibility to bring agents image on chat window?

[lavanyaravirala]

Hi, i have followed same as you said, but i'm not able see the the button from VF Page, any idea why i didn't get that

[eshugoyal]

When i search chat in setup. there is nothing like that

[wandersonconradolima]

Tks! How about File Transfer? How can I implement it?