Talk like a Consultant - How to conduct Interviews with Clients

Do you want to learn how to conduct interviews with clients and talk like a consultant? As an Ex-McKinsey consultant, I will teach you some great tips for client interviews in this video. Learn how to talk to clients by applying these key consulting skills that MBB consulting firms like McKinsey, BCG and Bain teach in their onboarding programs. This video teaches you how to conduct interviews with clients. In the video series Talk Like a Consultant, I share my experiences in one of the most important consulting skills, and this is professional communication. These tips will also help you with case interview practice, as in case interview prep for consulting you need to show your client interview skills as well. Learn to talk like a consultant and conduct interviews with clients in this video.

Chapters
00:00 Introduction
00:45 Scheduling the Meeting
01:48 What would Success mean?
03:06 Show Empathy and Listen
05:04 Use the Power of Silence
06:33 Write Follow-ups and Minutes
08:02 Wrap-up

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All views expressed on this channel are private opinions of this channel's creator Heinrich. This is NOT an official channel of any consulting firm.

[FirmLearning]

Would you like to create presentations in the style of leading consulting firms? This is my Slide Writing course:

[francopieracci]

For active listening, also summarising is a good technique

[DJ-ycqk]

It’s 2 AM and I am on a binge of your videos. I have worked around management consultants as an operator during acquisitions and have always been very impressed with how they operate and you are helping me break down how it is that I felt that way, and most helpful that I am learning how to apply these in my every day business interactions.

[ivnacuri]

Clarity on success and empathy are everything! Thanks for amazing content!

[axl]

Appreciate how concise and direct these videos are! Thanks for providing examples for each tactic.

[Hevillo]

HIt the like button before I even watched haha. The video is very interesting and I would love to learn more about this topic. Thanks!

[markedmead]

Thank you for this great information and channel. I wish I had learned this when I started my consulting career many years ago with KPMG. I learned the hard way!

[jjhendriks]

Man. This channel is super valuable. I wish I had this knowledge when I was just starting out!

[swarupkbagul]

Thanks for sharing these insights! Learning to practice it :)

[fd]

Hi Heinrich, great videos! I just subscribed to your channel. Please keep going! Looking forward to the upcoming trust formula video 😁

[szilardvincze]

Looking forward to learning more about the trust formula. Great vid.

[ahsicuhvihenvrinvhui]

Late to the party but I still want to thank you a lot for your videos Heinrich! As someone that will soon start his career in consulting, your videos are providing me with so much prior knowledge and making me much more comfortable in this new start. Thank you and keep up the great work!

[worldspottingexhibit]

Great suggestions Heinrich! I love the power of silence idea haha - maybe I'll try it in my area :)

[raypenbar]

Really helpful!
Number 1 and 4 were new for me.
Thanks a lot.

[thanusansathiakumar]

Great video! Thanks for all these tips!

[thinhphan]

Your silence tip is true and so hilarious. However, I often the one being influenced by the silence, not the other way around! Could you do a video on how to control the energy in a client meeting or in the workplace?

[geovygener]

Great content! Excited to see the Trust Formula video!

[blueconfluence]

Hi Heinrich, thank you for your content. It would be helpful you talk about introducing your self in a Client-Meeting and some useful Ice-Breaker. All the best! Andreas

[Gorlenius]

Great insights, thank you for sharing!

[franciscomariaquintela]

Thank you for the information. Another great video, congrats!