3. Simplifying Insurance through Digital & User Experience

Digital Transformation in Insurance | Elevating The Customer Experience

Session: Simplifying Insurance through Digital & User Experience
Speaker: Mr. Siddhaarth Iyer, Head of Digital and Experience, AXA Gulf

Under the patronage of the Central Bank of Bahrain, the Bahrain Institute of Banking and Finance (BIBF) had launched the “Digital Transformation in Insurance” Virtual Conference, Powered by the Bahrain National Holding (BNH).

This one-day virtual forum aimed to bring together key speakers and subject matter experts to shed light on the topic of #DigitalTransformation from a different perspective, focusing on the #CustomerExperience and how it can drive the transformation of any organisation.

The forum provided insights into how stakeholders can contribute and benefit from this new era of connectivity. It also tackled the effect of COVID-19 pandemic and how the #Insurance sector can respond to the new imposed challenges.