Creating a Frontline Leadership Learning Journey

The Need
One commercial banking organization needed to increase leader engagement in its frontline development program.

The Solution
With a DDI leadership development subscription that included digital content and in-person classroom experiences, the organization built an innovative blended-learning approach for frontline leaders.

The Result
The organization created an engaging leadership learning culture, prompting an uptick in leader participation, which reduced turnover and improved overall frontline leader retainment.