Error 80180014 when joining azure ad

This issue is resolved by allowing personally owned devices to Join Azure Active Directory in Intune.

To resolve log into you Microsoft 365 Admin centre.
Click the Devices option in the left hand menu
Click All Users under the Device Type Restrictions
Go to the properties tab
Edit the Platform Restrictions
Then enable the personally owned devices by changing them from Blocked to Allowed.

This video was made using a demo version of a Microsoft 365 Education subscription and using a Windows 10 (2004 update) Virtual Machine

***My Computer Setup***

[ГеоргиКръстев-зн]

Thank You, but i don't have an admin icon. What should I do?

[duladrop]

If you don't have BYOD policy it is safe that stays as "Block", the other way to go around this is if you have access to add users Access, then add a USER DEVICE MANAGER in Microsoft Intune Admin Center->Devices->Enroll Devices->Device Enrollment Managers

[SniperFodder]

You should not be turning this off unless you are not supporting Auto-Pilot import of devices. Unless you have a BYOD Policy, you want to ensure that only devices your company owns are enrolled into your tenant.

[armeldebesse]

hey, i don't have the admin access so ??

[brettpenza]

Thanks very much. This has been an Annoying problem for us for almost a Year. Excellent and Easy! Good ole Microsoft, making life more difficult one day at a time.

[peyaldhar]

Hey is there any other alternatives to this? I have an student account with the microsoft office. They wont let me use the admin account because apparently I don't have the permission since it's affiliated with my university.

[benash]

Spot on, just made a new tenant and ran into this issue. thank you!

[ChuanHua]

Facing this issue now, I just want my device to be entra registered but it kept showing 80180014. which is supposed to be for Intune~~
I did not choose the Join domain option when connecting the account in work or school.

[hellhammere]

What can I do if it says "No access" on endpoint? I go to devices->enrollment restrictions and It shows that message. Also it showed a message that the portal is having issues getting an authentication token. Don't know what to do

[xlearntechnow]

If you have the laptop physically with you or the end user is knowledge, you can export the hardware hash again from the laptop. Delete the device from intune -> Devices | Enroll devices > Enroll devices | Windows enrollment: Click on the device, delete. Wait about 15 min, then import the device again with the hardware hash. Once you perform this operation, the end user should be able to login with his corporate microsoft account. Possible that a new error shows: 801c0027, just hit try again, try to login one more time and should go thru. The above is a good tutorial but if you allow personal device, and then block it -> then restore the laptop and try to sign in again, it will show the same error. (keep in mind that all data will be removed, after restoring it)

[chrismills]

This is still valid as of August 2024. Keep it up.

[andychips]

I have 'Platform' and 'Personally Owned' both set to 'Allow' but still get the error. Stumped.

[Alex-ipnd]

2:05 what password did you use for logining as an admin, or it is your own office account? I dont understand

[jujigatame]

Curious - are you using some kind of educational tenancy there? Is it free?

[abc]

I go to enrollment restrictions but it shows no access. error code 403. can anyone help. My IT team is not helping.

[KB]

You have just saved me hours of work :)

[pradeep]

If we just login work account by this way in our personal laptop will company have access to all data in our laptop ? just like company laptop how company has complete access.

[JesusCentella]

¿What Windows 10 version are you installing? ¿Pro or Enterprise? My IT guys say this is only for Windows Enterprise, and I want to install Windows Pro at home

[chembetikarunakar]

O365 Error Code: 80180014: Your account was not setup on this device because device management could not be enabled
How to solve this problem in ms teams

[aroatheneeroyalottignies]

hi thanks, it's working, but if i change local login to microsoft login in a pc the login is impossible the mail is reject do you ave solution or me? thk :-)