Windows Helpline - Troubleshoot and fix BE-RCA Long Range Bluetooth Audio Adapter 8/3/2024

Solution at 1:40:59 We fixed a Bluetooth connection between a Windows 10 computer and Besign BE-RCA Long Range Bluetooth Audio Adapter.

Jim and Maggie Lancy join us in the Zoom session while we connected remotely to Jim's laptop and worked together with the participants in the chat room to solve the issue towards the end of this video.
Jim's laptop is HP EliteBook 8740W.

Chapters
0:00 Intro
1:48 Jim & Maggie Lancy's Device Manager problem introduced
2:56 Opening jokes from Brian Lightfoot
4:42 Hello to initial Zoom participants: William Dawson, Mike Wojcik, Josh Kin der
13:22 Update from John Downey re his interest in a new router that he can use as a NAS alternatively considering Raspberry Pi as a NAS
13:55 Update from Danielle Emberley re12 - 13" tablet for pdf viewing at music events budget $400
24:00 Helping Maggie Lancy fix her microphone for Zoom
25:32 Maggie explains the problem
28:54 Connected remote to Jim & Maggie's laptop
33:21 Uninstall and reinstall both problem devices in the "Other Devices" section of Device Manager as the first step
34:57 Check for optional updates in Windows Update
35:29 Discovered an update in progress is preventing install of some updates
1:40:59 * * * S O L U T I O N * * * : Remove hidden devices in Device Manager as suggested by @ManorZvi in chat
1:58:14 Restart the computer
2:06:07 Successful pairing of the BE-RCA Bluetooth device
2:09:23 Confirmed music playing through the BE-RCA device to the stereo speakers with Maggie and Jim's reaction
@Zvi Manor
@ManorZvi
@Imkenster08
@ManorZvi

The chat room participants and I stand ready to provide our ideas for solving whatever Windows computer issue you are facing.

Due to a 10 year old troll that is harassing both of my YouTube channels and my Twitch channel, the chat room and comments are both restricted. If you are new to this channel and would like to participate in the chat room during live stream shows then you will need to make a comment on any of my videos similar to "I would like approval for the chat room". Your comment will not be visible until I approve it and designate you as an approved user on my channel. You will then be able to chat during live streams.

Below are several topics available for discussion today. You can request your favorite(s) from this list in the chat room or request your own topic.

Topics
1. (Reserved for viewer requests)
2. (Reserved for viewer requests)
3. (Reserved for viewer requests)
4. Refocusing of content on this channel "stick with what you know".
5. Conclusion of the Erase Song feature in YouTube
6. Possible update from Danielle Emberley 12 - 13" tablet for pdf viewing at music events budget $400
7. Email Aliases in MS365 another Microsoft useless feature
8. Updates for news events that I don't care about CrowdStrike event, Intel CPU issues, etc
9. Apply uBlock Origin scripts to BBB for returning YouTube watch page to old style
10. Client story of transitioning server backup methodology
11. Printing of legal pleading in vertical market law office software
12. Problem with a 2GB pdf file unable to save to a different folder
13. QuickBooks Pro desktop complications with password changes

Use this link to start a one time remote support session with me.
(no software will be installed on your computer with this link)

This video is a demonstration of using the above remote support link.

You can use this link to find my next or current live stream and bookmark it for easy access.

Use this link to start a one time remote support session with me.
(no software will be installed on your computer with this link)

This video is a demonstration of using the above remote support link.

You can use this link to find my next or current live stream and bookmark it for easy access.

Zoom:
The Zoom session will be available to join before the live stream begins.

#ZviManor #bluetoothspeaker #bluetooth #bluetoothspeakers #bluetooth_earphone #bluetoothheadset #bluetoothhometheater

[MatthewBarnes]

Well done Doug on the fix! I will say in defence of HP this laptop looks like it was quite a high end laptop in its day so it has a longer feasible life than a $300 laptop from 14 years 😉