How to Open Hormann Up & Over Garage Door if Lock Broken or Key Lost

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00:00 Showing how the locking mechanism works from the inside
03:35 How to Open Locked Garage if key lost or lock broken

Hormann up & Over Garage Door series 2000
The video starts by showing the internal mechanism so you can see how it works. It then shows the locations of the two catches that need pushing down. If the lock is broken or you've lost your key the customary way is to drill the barrel out however in certain cases you still might not be able to open the garage door. In my case the latches (catches) had been incorrectly adjusted such that turning the knob was insufficient to release the two catches. The solution shown here is to drill a hand size hole just above each latch. You can then reach in and push the latches down.

Opening the door with the handle
When the garage door is closed with the handle, it is
not locked. To lock the door, use the key or locking snib.

Opening from the outside
Rotate the handle a quarter turn clockwise.
Opening from the inside
Rotate the handle a quarter turn anti-clockwise.

Locking and unlocking the door
From the outside using the key and from the inside
using the locking snib.

Unlocking from the outside
Rotate the key a full turn clockwise and then withdraw it.
Locking from the outside
Rotate the key a full turn anti-clockwise and then
withdraw it.

Locking from the outside - self-latching
Rotate the key a half turn clockwise, slightly open the
door, turn the key back to the starting position and
then withdraw it. Once the door has closed, the lock
is engaged again.
Unlocking from the inside
Push the locking snib to the left.
After unlocking the door in this way, you can then
open it without a key.
Locking from the inside
Push the locking snib to the right.
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This was very useful I didn’t quite have the locking mechanism like this one mine was older but it helped me to find what to look for. Thanks for the video

RaeRamsey-ez
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Cheers mate for taking time to make this simple explanation of the locking points and mechanism 👍

paulfinglas
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Thank you so very much for posting this information. Had the similar jammed lock scenario and would not have known how to access the latches through the facia. All sorted now.

terrydean
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Just slide a standard paint scraper along from the top from the outside until you hit the latching bits and then push it square into the latch to disengage it. Just got back into mine 😂

tomspurling
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Very useful, as I stupidly latched mine closed with the mechanism disconnected. I managed to unlatch mine by poking a screwdriver in from outside after cutting back a strip above the door. Knowing the 24cm measurement was very handy.

malcolmbull
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Cheers my lock broke a week ago didn't realise you could hold the latches down to open it 👍

SW-fncl
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Hey. Thanks for the video.

At 1:33 you show the latch slid to the left. I can open my door but the latch is stuck in their position. Any ideas how to move it? Thanks again

benhughes
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I closed my garage door earliar and turned the handle, does the lock engage on it's own because I have lost the key and the handle will now not open the latches, the garage door is a bit stiff though so will try open tomorrow

dandixon
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My trouble is the handle on the inside and outside won’t turn?

flovapjay
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I was looking for that old oatmeal crisp commercial where the dad locks himself in the car in the garage and the daughter wants some of his cereal but he can’t give her any because the car door is locked and then she says….”thats because you just locked it?”

I found the commercial but i thought i should tell you cuz its kinda funny.

Junkysnake
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my handle is just spinning around and around. I have a large gap at the base. i am thinking to shape a hook on the end of a steel rod and try to grab at the diagonal rods. my locking mech is at the bottom not the top.

izzzzzz
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My garage door handle womt torn full 45 it's like something is catching on the inside? :( Please help can't get into garage!!!

MysteryBiker
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My garage door is unlocked, but the top left of the door seems jammed grateful for any ideas.

davidmunnik
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Can you tell me how to fix the handle not turning on the inside or outside? Our garage has the rails hanging down for the wheels to roll down.

flovapjay
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Hi can you tell me how to do it without a key

peterbarker
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Useless video im still locked out mi garage you cant drill holes in ya roof if ya renting mate

rutty