Extended Interview: VA Secretary Shinseki Responds to Benefits Backlog

Nearly a quarter million veterans wait more than a year for their medical claims to wind through the Veterans Administration (VA) before receiving their earned benefits, according to an investigation conducted by the Center for Investigative Reporting (CIR). The report, based on the VA's own internal numbers, also shows that almost one million veterans are currently waiting for their benefit claims to be processed and that the wait time has grown 2000 percent in the past four years.

Correspondent Hari Sreenivasan talks with Veterans Affairs Secretary Eric Shinseki in this extended interview. Shinseki responds to Rachel McNeill and Aaron Thorson, Iraq War veterans affected by the backlog.