How to set up Two-factor authentication || Shopify Help Center

Security is one of the most important aspects of running any business. Let’s take a look at what “two-step authentication” is and how you can set it up on your Shopify store.

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Timestamps:
0:00 - Introduction
0:16 - What is Two-step Authentication?
0:57 - Getting Started
1:54 - Authentication using SMS Delivery
3:19 - Authentication using authenticator app
4:19 - Create a backup method
4:57 - Disable Two-step authentication
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[ShopifyHelpCenter]

Timestamps:

0:16 - What is Two-step Authentication?
0:57 - Getting Started
1:54 - Authentication using SMS Delivery
3:19 - Authentication using authenticator app
4:19 - Create a backup method
4:57 - Disable Two-step authentication

[chuksigweze]

Please, is there a way to bypass the 2fA as I have been unable to access my account due to the inability of my authentication code being sent to my phone.

[azimshakeri]

thanks for this useful and understandable content.

[LAMORSTUDIOS]

i cant log in either, they want to have my 12 Numbers Recovery Code i should have downloaded but i dont know where it is... and i dont even have the option to choose help center or something, i need the Integrated Authentification Fingerprint but there is no where a button on my phone or something where i can press it and then the Recovery with 12 numbers comes in..need help

[sadbassist]

every time i type my my code in it says "You are retrying to soon, please wait a minute before retrying" and i've been waiting 5 mins each time

[zikasvakantie]

I cannot enter my store. It sends me to enter 6 numbers. I do not receive an email or SMS. I do not know the recovery. What should I do?

[bodegacoast]

2FA is overkill for small businesses, too much overhead and complication.
We've disabled it permanently on our retail locations.

[tonilatrice]

I cant chat with support or find a store without recovery codes...how can I speak with support without recovery codes

[sitosito]

when i go to security it only shows unlock with face id

[Discovered.]

If I share the code with someone, generated by authenticator app, can I change it later ?

[Ashtocurious]

I need help I recently got my number change so I can’t log in to store to change payment

[kksaidgg_]

Can someone help me !? I changed my phone number and now when I try to log in my store, it send a code to my old phone number because of the two-factor authentication? Is there anyway way that I can get my store back ?!?!

[liytbse]

ok but im facing something else and im not getting any help im not getting authentication code been three days i dont know what to do and as this video all about this i have to login which i cant i try to connect with help center but i didnt get anything just chat with auto but it didnt help me so please i need

[Drewxzy]

can you help me please? i recently have changed my phone number and now i can't login to my shopify account anymore because it has still the old one.

[BusinessBananaShikhe]

If I don't hv old mobile no then how cn I recover

[abibuadeyemi]

I've been unable to set up 2FA, is this because I'm a Nigerian

[tommytruong]

Hi everyone, what should I do, if i forget two step authentication?

[xmelms]

I do not know my authentication log in I’m lost I don’t know what to do

[theecomninja]

Ridiculous 2FA. Sometimes I receive code via SMS, sometimes not. Very inconvenient!!!?

[nataliegracecosmetics]

I absolutely hate this addition. I’m paying for a store I can’t access!!