How to Handle Angry Customers?

Angry and disappointed customers can be a nightmare for any brand!

But did you know that handling their grievances in a timely and efficient manner can actually turn their frowns into smiles and build huge loyalty?

In this video of #KickStartWithArjun, Arjun shares some effective tips on how to handle angry customers and turn them into loyal customers.

Be accessible to your customers.

Have a quick turnaround time for resolving customer grievances.

Be honest and upfront when you make a mistake.

With these strategies put into action, you can turn your angry customers into loyalists and even into brand ambassadors. Let us know in the comments about brands that you think handle angry customers well.

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