Mock Case Interview: Digital transformation case (with ex-Bain consultants)

Ex-Bain consultant, Brittany, takes on a digital transformation case question: Would you recommend that a Greek bank goes digital?

This is a high-quality example of how to ace a candidate-led case.

John, ex-Bain manager, gives expert feedback on Brittany's performance throughout the interview.

Chapters:
00:00 Intro
01:00 Case prompt
02:10 Clarification questions
05:30 Framework development
08:05 Math (Breakeven)
17:35 Profiitability Analysis
27:18 Brainstorming
31:55 Recommendation
34:00 Outro

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[NishithaChidipothu]

Why did we choose the number of branches getting closed when it comes to the typical loss from closure? why are we not calculating the loss based on the liklihood of people leaving if the branch closes- that is for example 40% of 600 for business? Can't we calculate loss of profit based on the number of people and the costs and revenue from them?

[mes]

why didn't you mention the 2 year breakeven target when she asked about a metric/objective?

[MrKaaskut]

Amazing video, love how clearly Brittney was about her thought process and also an easy to follow step-by-step process.

Personally I was wondering earlier on in the video wondering when she would discuss/ask what was known about potential increase of customers due to digital products and the potential reputation gain of being one of, if not, the first digital bank in Greece in this case. However, I do very much understand the argument you gave in the feedback that you want to provide the client with a clear direction and therefore leave this for follow-up steps.