Rheem performance water heaters 👎

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Rheem Performance water heater
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Testing heater element you want to remove the leads to your terminals as you may be measuring internal circuit resistance

dwightsaunders
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Customer service I spoke to yesterday was nice, helped the best she could, and said if I wasn’t out of grace period with Home Depot, to bring it back if I was tired of it and she’d completely understand… their “warranty work” for calling your plumber, is $150 they cover…. But 150 is pretty much the service call charge… they should cover what ever the charge is….

andrewbrister
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I had a Rheem Everclean 6 year that was still working at 12 years. I only decided to replace because I am pretty sure the anode rod was gone (I had to turn up the temp control to get hotter water) and I started to see a little rust up by the nipples on top. I was pretty happy with that unit so went with Rheem again, this time from Home Depot and me and my buddy installed ourselves. I hear lots of bad things about the new Honeywell controllers, just hope I have no issues.

luvmybeemer
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sounds like the element shorted to ground if it trips the breaker. you will get a more accurate reading on meter if you remove the wires on the element.after checking ohms take one lead touch to the metal socket part of the element and the other to one screw on the element at a time and see if it has shorted. put the meter on the setting that makes buzzing sound. and always check resistance/ohms on the lowest ohm setting .one thing I have learned over the years is never change the temp setting on thermostat leave it at the factory setting. And you can change out the element without draining water heater, have done it several times the bottom one is the easiest .

bigtexajd
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Rheem sucks!!! Same tried there best to blame it on me. Had it only year. Got my own plumber. He did some replacements fixed it. Year later happened again. I financially struggle. My kids and I will have to take cold showers and boil water until I can afford a plumber. I absolutely hate them.

Se-leve
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heres the thing... the Performance Line has 1 year rated Copper Elements that cost $8 at home Depot OR!!!! you could upgrade to Stainless Steel Elements that are in the Rheem Gladiator and stick them in your Performance for $18 each and then you have 5 year elements... you could even upgrade to the Titanium Elements but they cost $65 so screw that... Cheaper Models have Cheaper Parts so you can upgrade them as they break.. not fun but its possible.

zippythechicken
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I’m looking at this video to change my temperature to prevent doing cold showers 😖 next time this goes I’m going with the gas heating unit perhaps a different brand as I can see in 6 years I’ll need one. Last whirlpools I’ve had were 19 years old before issues arrived I only changed it to prevent floods in my garage… thanks for the video my A/C is rheem too so loyal customer here :/

mariop.
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I just replaced a Rheem under warranty with a newer ( and supposedly better) model and it still cost me money! If the new one isn’t the same as old one you may even have to change the way it’s plumed $100-$175 out of my pocket!

toddcastle
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I bought a Rheem thru Home Depot 12yr warranty by Rheem.
Saturday install .. & I powered it up at 4pm about 9:30pm, a mfg defect killed it.
Sunday morning talked to Rheem customer service, established an account, they sent an email to me that is a "Warranty Claim Form Instructions" that has a WCN#
Then, Sunday afternoon talked to Home Depot.
They put me on the phone with 1-800-Heaters. They asked for the WCN# (a must have)
Monday morning by 11am I had a New Heater. I only had to pay for the town permit.

stepside
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So you could've just went to home depot, got a heating element, changed it, and Rheem would've paid for the element but you would rather take a cold shower?

MudMonsterRacing
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There are going to be bad products, but with rheem the number is pretty low. I have just replaced one that has given me 25 years of trouble free service. What did I replace it with??? A Rheem.

jlaw
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Rheem products are no good anymore. Mine leaked in 2 places after it was installed. Do yourself a favor and get a a.o. smith hot water heater at Lowe's. Very disappointed. I mean the pressure relief valve was leaking and it leaked at the bottom. Great vid. Rheem products are very cheaply made in Mexico.

donavonmacallister
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I bought an 80 gallon GE electric water heater (made by Rheem)at Home Depot in 2000. It was a 12 year warranty, and I installed it myself. Twenty years later it's still going strong with very little maintenance. Just got lucky, I guess.

hazelrah
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Man, you don't measure resistance on heaters with the wires attached, you could be measuring the other side and not the elements...

geraldusaf
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Its Rheem their built-in Mexico and like most stuff that are built in Mexico they lack inspection.

It really is a game of luck draw with Rheem.

hmong_keeb_kwm
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For the A/C, I'm happy with my Trane units.

EmilyElfmore-bkit
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I called this number. They said it’s my WATER in my town!! My 6 yr warranty went out in two years ?

sunflowerz
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I bought mine at Home Depot 6 yr warranty. I have replaced the heating elements twice. It’s terrible for a disabled Grandmother !!!

sunflowerz
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So they try and blame it on you and your home electric.  I'm sure your tv, frid, oven, wash/dryer are working fine.  Somehow your old water heater worked fine but its still something with your electric.  That why they are called Scheme.  Let us know if it got fixed.

Jimbobo
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Purchased Rheem July 2021. Broke September 2021. The plumber who installed it allegedly fixed it. November 1 and it's broken again. The plumber said to call Rheem. Rheem is back & forth all week. They outsource contractors via an app. The contractor is supposed to come Monday, November 8. Cold as fuck here in Philly. Rheem SUCKS. Honeywell does too. Rheem does not GIVE A FUCK.

chrism.