Ooma Office Phone Service Review (Is it worth it?)

★★★ In this Ooma Office phone review, I cover the features along with the Pros and Cons of the service. Below you'll find links to all resources in the video.

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Table of Contents:
0:00 Ooma Intro
0:20 Ooma History
0:50 Ooma Office
1:25 Hardware Options
1:50 Contracts
2:25 Virtual Receptionist
2:40 Mobile App
3:20 App Store Reviews
3:55 Alternative Options
4:20 Is it worth it?

#OomaOffice #OomaPhone

[bizbud]

Thank you for using my affiliate link with whatever direction you go.

[debbiep]

We have an Ooma VOIP phone system, which we have always loved. Imagine my anger and disgust when I called to cancel my mother's Ooma service because she passed away and all the agent kept doing was to try to sell me other services or take over her line. They even tried to get me to tell them my phone number so they could cross-sell me options on my account. I hate to admit it, but I went a bit ballistic on the agent because she just wouldn't stop. I would have hung up, but I needed to wait until I could get her to say the service was canceled. I understand they are trained to sell, but there needs to be some common sense and compassion used as well. Customer Service Rating D-

[nm]

use a refillable credit card. trying to cancel ooma is impossible. on hold for hours, transferred from specialist to specialist to keep you on hold and ultimately, they want you to hang up.

[phayworth-yv]

i had to cancel my service because I don't need it. the sales girl would not stop asking me why, if I would reconsider, etc. she asked the same questions over and over. it's like trying to leave a cult. finally told her that if she asked me another question I'd need to speak with her supervisor. She did it quickly and hung up on me before confirming. And to make it worse? They changed my service from basic to premier without telling me, charging me double each month for the last few months of service. service? A. customer service? F

[davidhazen]

Ty for the video. Can anyone here tell me how the phone app phone quality is. It is clear with consistant quality?

[t.s]

Referrals do count and there is a lot wrong with the comments about Ooma. I was almost tricked into purchasing it. Too bad, my senior parents really need a low cost land line.

[SkankHuntForty]

Been with ooma business for less than a week and it is ABSOLUTELY AWFUL. I regret porting my phone numbers to this damn company. No one knows what the hell is going on. I've been directed to random operators in the Philippines and they are all completely lost. Prior to Ooma, I was with a phone company where my calls were directed to India. I thought those people were a pain in the ass to deal with, but the Philippines is worse!

[davidhazen]

. I have a question. I just want to port my expensive att number to ooma.. Once the phone number is ported to Ooma, I intend on permanently forwarding the phone number to my cellphone. My concern are does your Ooma voip need to be turn on for the call forwarding to work? So if you were to lose your internet connection, I was hoping the Ooma would still forward the calls. . I appreciate your help. Thanks

[andigreca]

I have 1 problem with safe search not unlock ?

[ioancicimbalmos]

Don't trust. Worst experience!!!Tell the price when call you, and after I paid more, so for pro version 2 lines*19, 95$+tax need to be 43$, but I paid 59.72$, added a lot of fees that we didn't discuss never, I moved from Spectrum because lying me is cheaper. There I payed 22+tax, like 24$ for a line, so 2 line is 48$, here I pay 59.72$.But I will make a complaint to the FCC for a scam.I recorded our conversation with sales person(after agreeing to be recorded) and I will give to FCC to solve the problem. It is a lot of scammers in this country. Avoid Ooma

[babarshinwary]

Stay away, they are scammer. will charge you until the time end. highly not recommended

[deadeyegamingx]

Stay Far away from this company! So many issues with missed calls, phone lines not working and one of the worste customer service "Read off the card" comapnies out there

[lahotboy]

We do have CRM integration since the recording of this video

[gutterbrothers]

TERRIBLE! DONT WASTE YOUR MONEY! IF YOU FORGET YOUR PASSWORD YOUR PHONES GET LOCKED OUT AND NOT EVEN OOMA CAN UNLOCK THEM. THEY TAKE AN ACTIVATION FEE AND CANCELLATION IS NEAR IMPOSSIBLE. GOING TO DIALPAD. ON HOLD FOREVER. TERRIBLE CUSTOMER SERVICE! BORDERLINE FRAUD!