How to Fix the D-Pad on a DualSense PS5 Controller | Repair Stuck Broken Button

A tutorial on how to repair a DPad on a Sony DualSense controller. I am using a model BDM-010, but most of the things I show you show apply to all versions. The directional pad can be stuck in a single direction, not responding, sticky, or mushy. In the later half of the video, I show how to tear it down the controller and get to the innerworkings, to work on the rubber conductive pads and the conductive film.

Firmware updater for DualSense wireless controller:

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Chapters
00:00 What Video is About
00:31 Solution 1
01:09 Solution 2
01:25 Solution 3
01:48 Solution 4
02:21 Solution 5
03:15 Solution 6

#ps5 #videogames

[HowToX]

Things you might need:

All Amazon links above are affiliate links. I get a small amount of money if you end up using them to make purchase (it does not have to be for the item I link to, as long as you click my link then move to another item, it works)

[ej-epicjourney]

Solution 6 wound up being my saving grace. The down button on my d-pad (only that one) stopped working after my roommate used it last night. This saved me, thank you.

[inaminute]

Thnx. I think my issue was the membrane came loose. The little plastic part it slides over. I did everything else and put back together and it all worked out. Saved me quite a few dollars. Be careful about the start and snapshot buttons. I had to use a paper clip to avoid taking back apart to line them up with the rubbery backing.

[OAlshaiba]

Thank you, my down d-pad was stuck tried all methods until I tear down the controller, cleaned the compartment of the d-pad with ear cleaner as you said and returned everything. Working great as new now ❤

[CoyoteBongwater]

Wow Sony really went out of their way to make it as big of a pain in the ass as possible to fix these things. DS4 way easier to take apart

[jeremyhines]

I followed this...took the controller apart. It's about a month old, so no dust or anything. I repositioned the rubber pad under the D pad, but didn't think that would do anything. Took me a while to get it back together because of the two bottom ribbons...then things weren't aligning eight, but I finally got her all put back together and it actually works like a charm. Saved me $70. Thanks for the video.

[mrmcsam]

GUYS I HAVE THE FIX IF YOU DROPPED IT !! Turn your controller upside down and tap it a lot of times, press the opposite arrow and blow and then it should start working again !! I think it's some dust or a connector that moved

[MacNille]

A very good guide. I tried your suggestions up to 5. I was not prepared to open it, so I did one hail mary: hit the left side of the controller around 5 times with the palms of my hands. That fixed it.

[PixieSugar]

You’re amazing. The only thing that worked was taking it apart and putting it back together. Your walk-through of how to take it apart was so simple and easy. There are some I saw that made it way complicated. Keep up the good work.

[toonarmy.]

I hit the d pad a few times with a tv control and now its working 😂

[dudleylee]

Everything short of taking the controller apart didn’t work. I was a bit nervous to open it but your guide was great and it worked. Had a dpad button not working and was able to fix it.

[WaiTee.Create]

2 d pad buttons werent working. Disassembled cleaned and reassembled and now works! Thank you so much.

[StevenSellers]

IT Guy Here; my issue was d-pad left and right only weren’t working (top bottom did, brand new ps5) & I tried everything i could think of without opening controller (vacuum, reset, etc.). Saw this and the method w/ mouth finally got it working. thank you!

[Nuggymcgee]

THANK YOU I fixed mine :)! My dpad and r1 stopped working after a drop. I took it apart with your instructions and wiped with alcohol wipes. Everything on the board stayed smoldered on and I fixed my issue. Liked and subbed! Ty kind sir

[wikedsuperlinklive]

If I'm being completely honest I've no idea how mine broke but when I started taking it apart with the battery still connected and was testing the button it magically started working again so I decided to clean it and put it back together and everything started working again and the weird thing is it wasn't just the d-pad that stopped working originally now it magically works again thanks for showing how to properly clean it and take it apart

[alesiosuarezangulo]

Thanks for the fix! Cleaned the film with alcohol and it started working! Great explanations and visuals, would definitely recommend!

[SpencerJhay]

Thanks for having the clearest and most thorough video for this. Got mine to work again—saved me the cost of having to get a new one!

[lhensley]

I followed this video's instruction and it fixed my controller's up input that was not working on my d-pad! Thank you so much for the attention to detail and thorough explanations 😁🙏

[Daniel-Marson]

Thank you bro, I have taken apart 4 PS3 and 5 PS4 pads (magnetic buttons, custom shells, scuff etc). I've done 3 PS3 revisions and 3 PS4 revisions. Never taken apart a PS5 dual sense, my D pads down button was not working.. after dismantling it had no dirt, no wear or tear? After reassembling the pad is working perfectly, so thank you.

Also omg those six axis and early dual shock 3 pads were so fiddly, PS4 ds4 a little less, PS5 pads it seems are easy to tear down. Lol I was dreading it.

[kx]

Taking it apart and cleaning fixed my right D-pad button.
Thanks