U.S. Postal Service dealing with big problem -- change-of-address scammers

The USPS says there has been a massive jump in this type of fraud, prompting the agency to make some major changes later this month. But will it actually fix the problem? CBS2's Tim McNicholas reports.

[rhuntington]

And even if you file a change of address, they don’t forward your mail anyway. I’m not sure how the USPS actually functions.

[kimcole]

They not changing addresses online, it’s the clerks that work In the post offices that’s changing these addresses, people are paying these clerks to do it! Start investigating the postal workers!
She said her address was changed IN PERSON! THINK! That means someone in that post office is connected with a scammer & giving up other’s information! It’s not hard to tell it’s a INSIDE JOB

[bkjetsfan]

The rules need to change. When you change your address, it should be private.

[DruidofLa]

I can’t tell you how many times I’ve gone out of my way to return mail to the post office after I’ve repeatedly verified that I was the only person to receive mail at my address. It’s either the sender the recipient or the postal worker. Someone should be held accountable.

[lululemonbar]

Its such a hassle, I moved out of state wasn't able to change it online, told me to go in person, I did that, showed my ID, verified it, still won't forward to my new address, got letters telling me to go in person again. Did it AGAIN, mail still not getting forwarded, letters still coming asking me to verify. FFS! Sick of this!

[XiLi-gidm]

Postal workers and postal police and postal inspectors sre the ones stealing ans how many are prosecuted

[respectamerica]

All the scammers need is your name and address. And they could fill out a Postal Form in your name and forward your mail to any address in America.

[JohnDrummonds-bmeh]

Right the rules should change when you change your address it should be private

[TexasHeathen]

The USPS onsite locations always say theyre out of change of address forms, and you get charged to do it online. They need to stop that and require it to be done in person, with ID.

It may be time for the Marine Corp to step back in, AGAIN.

[JC-qibn]

"Activate card sent to the new address" - Uh, how does this help prevent scamming when the person never moved to the new address? A notice needs to be sent to the old address lol

[Anurania]

Isn't the USPS address database connected with other government databases? It should be possible for them to verify who owns the address.

[kvutpvb]

USPS system seems to be antiquated. A worker told me the computers inside are from the 80's

[jaredr]

Gotta crack down on these thieves especially identity thieves and make it an instant felony and prison sentence!

[angelodelacuesta]

Go old school don't use the internet, take the address change in person, through the internet anything can & will go wrong

[DruidofLa]

Change of address needs to be verified more thoroughly because it’s probably how people vote in a district they don’t even live in.

[Tom-wnqf]

Im willing to bet most of the people and the media commenting want to talk negative about the post office for things being stolen thru the mail, or their COA system, but will tell you that mail in ballets are working perfect and nothing bad going on. Oh yeah, and the COA system doesn't work that great anyway. Chances are the thief wont recieve your mail. How about you just call your people and tell them your new address, thats the smart way!

[imsosmart]

Ever since Ground Advantage came out, I've had terribly slow delivery or lost packages. One package took almost 30 days to arrive and another one still hasn't after 30 days. Try calling the post office, but be sure it's first thing in the morning or you'll never get through. THEY NEVER APOLOGIZE!

[nick]

Who uses the mail for bills and checks now a days anyway.

[baylincoln]

I'm old enough and wise enough to know what bills. I'm supposed to have every month and some. I know that supposed to come at a certain month and if I don't get it I will call the post office always keep up with your business and your affairs and Put flyers in a Stratter

[qp]

I feel like local and national newsmedia are double dipping. Reporting and investigatory standards aside, but how does it benefit the victim of identify fraud by putting a name with a face on national airways when she's coming to you for assistance not publicity. They have all the information with zero execution or wisdom