Designing for the humans in healthcare with Liz Spangenberg Ph.D

00:00:00 - 👋 Introductions
00:05:00 - 🙋‍♀️ Speaker
00:11:00 - 🧭 Design Methodologies
00:18:00 - 👩 Persona 1
00:24:00 - 👨 Persona 2
00:30:40 - 🔨 Software vs Processes
00:37:00 - 💼 Jobs in Healthcare UX
00:42:30 - 🔒 Top-down vs Organic Process
00:49:30 - 😨 UX of Scary Scenarios
01:01:30 - 🧪 Research Process
01:04:30 - 💾 Role of Software
01:19:00 - 🤖 Role of AI
01:30:50 - 🏁 Closing Remarks

Join Liz Spangenberg, Ph. D., as she explores the profound impact of human-centred design in healthcare. Learn how prioritising the human element revolutionises solutions with a real-world example showcasing effectiveness. Explore a groundbreaking study in a South African public hospital that reveals how empathetic understanding can transform a radiology environment.

About our Speaker:

Liz is passionate about human-centred design, research, and solving problems. Her PhD thesis and subsequent TEDx talk focussed on improving working environments for healthcare workers, and her day job now focusses on making healthcare more accessible for patients. She's summited Mt Kilimanjaro, travelled to 24 countries, and plays violin. She strives to create beautiful and intuitive experiences on any platform and to help others learn and grow in the field of design.