New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices

This webcast introduced the new Surveys on Patient Safety Culture™ (SOPS®) Diagnostic Safety Supplemental Items. Medical offices can use the survey items as a supplement to the SOPS Medical Office Survey to assess the extent to which the organizational culture supports the diagnostic process, accurate diagnoses, and communication around diagnoses. Speakers provided background on the importance of diagnostic safety, an overview of the development of the items, results from a pilot test in 66 medical offices, and shared resources available for users.