AHRQ's CAHPS Surveys: The Rationale for Case Mix and Mode Adjustments

This free webcast from AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program discussed the rationale for adjusting CAHPS survey results by cases mix and distribution mode. Speakers addressed common misunderstandings about applying case mix and mode adjustments, situations that merit factoring in adjustments to data results, typical variables used to make adjustments, and how adjusters differ across various CAHPS surveys.

Speakers included:
- Jonathan Bakdash, Ph.D., Social Science Analyst, AHRQ.
- Marc Elliott, Ph.D., Senior Principal Researcher, RAND.
- Elizabeth Goldstein, Ph.D., Director, Division of Consumer Assessment and Plan Performance, Centers for Medicare and Medicaid Services.
- Dale Shaller, M.P.A., Principal, Shaller Consulting Group (Moderator).