Whirlpool Refrigerator Common Problems

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I would like your opinion on Whirlpool refrigerator common problems.

They have problems with water freezing at the bottom of the freezer, in the bottom freezer designs. The repair people have instructions from the factory saying cut a larger opening and put in a bigger tube.

That means it is a known design problem. Fortunately, I do not have a bottom freezer model.

The Whirlpool fridges in general have problems with water accumulation and frost build up in the bottom of the freezer.

Any fridge could have that problem, especially if there is a refrigerant leak.

Whirlpool had a recall for fridges that caught fire, though that was under the Maytag name.

How does a fridge catch fire?

The relay that turns on the compressor often overheated and caught fire, though that was back before 2010. Any fridge could catch fire due to an electrical short.

I’m looking at much newer fridges.

Their icemakers have problems, regularly failing to make cubed or crushed ice.

Putting an ice maker in any fridge creates problems, reducing its reliability. That’s according to Consumer Reports.

You get problems with the ice maker’s basic mechanical components, failing to make and roll off the ice maker, though the water dispenser itself has fewer problems.

Fewer is relative.

Whirlpool refrigerators have problems with the compressor failing, refrigerant leaks and condenser failures.

That pretty much means the fridge fails to refrigerate, defeating its entire purpose.

The compressors need to be replaced after a couple of years, rarely lasting three years, and the condenser sometimes fails in the first year or two.

That costs about as around a third of the unit.

The control boards cost that much too. Fortunately, Whirlpool does not have nearly as many problems with that as they do with the drain tube and ice maker valve.

That can cost as much as an expensive component to fix after it has soaked my floor.

Their control panels do have their problems, particularly if the control board is near an ice maker in the door.

The extra freezer space is not worth the risk of paying the price of the fridge to replace the control panel every few years.

Oh, you’ll hate the mold in the door and rust in the door frame too.

How does Whirlpool customer service handle this?

They’ll offer you an extended warranty first and foremost on any call, before taking their time to send a repair person to your place.

Unfortunately, that’s a common problem with appliance manufacturers.

It is a common problem, because Whirlpool owns and runs Maytag, Amana and several other brands now.
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Yes, I should check on the “you tube” comment before I purchased the new refrigerator from whirlpool.
My new refrigerator has not been used and found out the compartment constantly forms with ice when I checked on it.
After the whirlpool assigned repairing man manipulated one time without success, he reported to the company the refrigerator needed a new freezer door. Whirlpool refused to replace the whole refrigerator. I have to wait 8-10 weeks for the new freezer door built. Hopefully the freezer door is the only problem otherwise I will stuck again.
Whirlpool/ Homedepot are not taking the responsibilities to solve the customer’s problem instead of blaming the customer not purchasing the extended warranty.
I don’t understand if the new refrigerator obviously not working, what kind of relationship without buying extended warranty.
This is my lesson no more whirlpool appliances from now on.

seralo
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My $3000 5 door/drawer model. Four repairs in 30 months. Freezer very erratic. Thank God Lowes I xtended warranty. Repairman just notified control redesigned. Will try again.

paulstein
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Those whose fridge works just fine, don't think about it and don't search nor comment about it.

Pussik
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Presently getting rid of one. Defrost issues that shut the whole refrigerator down. Plus, it hasn't been keeping the food cold, which is a major drawback in a refrigerator.

drtee
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Bought a new defrost timer that works perfect but, the coils are "always" frozen up!?
Also, both the freezer and fridg settings has to be on the warmest setting!?
This is a whirlpool top freezer.
What causes this?
Awesome video. Thanks so much. GOD bless.

neilwilliams
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I buy my Whirlpool refrigerator three years ago.I have problems with a ice maker motor and also the freezer door is stuck and nobody can open it not even the technician.I need help to know how I can open it.

hjlg
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Whirlpool is crap. My top of the line French door unit failed in 5 months. All service is required to through whirlpool. On hold for one and half hours to be told it would be two weeks before they could schedule service. Guy finally came and told me the compressor was burnt up. He didn’t have one and wasn’t qualified to replace one that uses butane gas. Back on hold for another hour to be told it’ll be two weeks before they can get a qualified service tech to my home. I asked if he would have a compressor with him. They didn’t know. I doubt he will and I’ll be waiting another two weeks or months to get parts. I asked for a replacement, sorry we don’t do that. The local appliance store where I bought it said whirlpool ties their hands. They can’t service an in factory warranty unit, whirlpool has to schedule it. I’m still waiting for service. Whirlpool owns most brands, so shop carefully. No one at whirlpool gives a damn and make minimal effort to help you.

jamesadams
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A Very Common Problem that Whirlpool takes no responsibility for...ugh!

josephdirvin
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Have a new Whirlpool WRS model that ices up at the evaporator fan

scottawinn
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Mine leaks, after the fix part by Whirlpool. Junk it.

bgrsjn