How to set up SLA configurations for teams in different time zones for Jira Cloud

In this video, we explained how to set up SLA configurations for teams in different time zones for Jira Cloud using the SLA Time and Report add-on and custom fields.

Steps in time codes:
0:00 – Intro
0:26 – Creating different calendars
0:48 – Setting SLA configurations
1:19 – Creating a Custom field
2:00 – Associating field to screens
2:19 – Adding Location to SLA condition
2:32 – Getting the SLA reports