How to Troubleshoot your NETGEAR Wireless Router Network

There are often times when your WiFi network is not performing how you’d expect it to. This quick video will go through a few tips on how to troubleshoot your wireless network.

First we suggest that you check your wired connections and make sure that your WiFi router has internet connection from your internet service provider (ISP). Often you are not able to connect to the internet because your cable modem is not receiving internet from your ISP.

If you are unable to connect to your wireless router in certain areas of your home, we suggest extending your range with a WiFi range extender or powerline. To recover your forgotten router WiFi password, you can connect to your router with a wired connection.

Otherwise, to reset your router to factory default, you can use a pin to hold the reset button on the back of your router.

Note that this will reset your router to factory default settings and you’ll have to reconnect using the default network name and password on the back of your router.

[rcncgms]

I seriously feel like Netgear makes routers fail on purpose so you can buy a new router every year or so.

[jba]

Not helpful; my router is not accepting ARP traffic; I was looking for actual troubleshooting help not this "turn it off an on again" noise for basic problems.

[xigfdpwqtavgd]

How to fix your broken Wifi:
Step 1. Connect to Wifi

[jtfeasor]

All these comments prove why a *GOOD* I.T. Guy is invaluable.

[DaniSpooks]

I love that I updated firmware on my router and now it doesn't work Thanks

[jaskeeratsingh]

No internet light turns on on my netgear modem

[MainManGeoff]

Not even remotely helpful. Next time, just cut to the chase and say we’re being forced to buy a new one.

[qwamqwamasketilmixum]

I’m always nervous about doing firmware updates with netgear, I have an R7000P and it seems every firmware update just makes the router worse, the last one made my router so bad that I had to disconnect from my WiFi in order to write this.

[henryadriel]

Update option was removed
great job netgear

[colleenm]

I love how this video doesn't show the option of there being a firmware upgrade after pressing "check." I've done it several times now, gotten the message that there's a new version (with a list of bug fixes), and the question of whether I'd like to upgrade. But there is NO WAY TO ANSWER YES!!

[domrigatoni]

FUCK YES
Thank you, now that I've done your little "update", I no longer have internet anymore!!

[tonivoloti]

Hey, thank you so much. I had issue connecting with 2.4ghz. Comcast could not help me. I had to change wireless channel from auto to another number and it worked like magic after so much time i spent trying to figure it out. Many Thanks!!!!

[ghouseaneesahmed]

The video is as bad as the net gear modem / router\

[xXDjMischiefXx]

Net gear SUCKS. I bout a router and have had nothing but problems with it. Drops connection daily, I have to reset it twice a day, and doesn’t even output the speeds my modem are bringing in. Their support is absolute garbage, I’ve called them 4 separate times and all they do is update the firmware. And they want you to pay for that service. Their app is useless because you can’t reboot it when it’s having problems doing it’s job and dispersing the broadband. I will NEVER buy a net gear router again. I bought this 6700v3 router just to boost my speeds over 100mbps because my old router didn’t support that, but it’s my biggest retail purchase regret to date. Net gear does not stand by their products and it’s fitting they outsource their support. The only thing this video should say is don’t buy a net gear router in the first place.

[staceya.]

Well this video certainly was a waste of time!

[UziMfSmer]

How can I update my wifi if it won't work 😑

[jessboom]

This video was not only super helpful but it saved us a lot of money! We were told we over the phone by some "technician" that he could fix it but at a cost, since we wouldn't pay over the phone he said we were going to just have to buy a new router. I followed these steps and within a matter of 2 minutes, it upgraded the router and we have fast internet connection. Thank you!

[helenfrey]

How do I sign-in as admin when they ask for an email address?

[el_hero_]

My router disconnects from the modem and then connects back on, I need help, I play games on console and it’s very frustrating

[highrocket]

how can i fix my internet conextion it always say no conextion