Why Is a Standard Operating Procedure Important?

Standard Operating Procedures are written for a variety of tasks. An S.O.P. limits confusion, promotes effective training of new employees, and standardizes complex procedures. It’s important they’re followed to ensure safety, quality, and efficiency.

[tomodomo]

This is so helpful! And also easy to follow. Literally the only video that made me understand what an SOP is supposed to be. Thanks a lot 🙏🙏

[DaveTalksBusiness]

It's surprising if you train employees the right way the first time, they remember it and they stick to it. If your standards and expectations keep changing, your employees will just do what they think is best. SOPs provide both YOU and your staff the discipline to stay consistent with how things are done!

When you have your SOP about “How to take orders from customers when the computer is down”, then you do not have to react to that situation and hurry up and instruct all the employees on what they should be doing, you just say, “go read the SOP”.