My old Tesla Model S just became new. MCU recall upgrade

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Tesla has decided to voluntarily recall certain Model S and Model X vehicles built before March 2018 that are equipped with an 8GB embedded MultiMediaCard (eMMC) in the media control unit because the eMMC may malfunction due to accumulated wear. Our records show that you own a Model S or Model X affected by this recall.
If a malfunction occurs, you may experience a persistent blank center display that does not recover after restarting the touchscreen, loss of certain functionalities, and/or a vehicle alert to contact Service. There is no risk to vehicle drivability, including no effect on acceleration, braking or steering, and we are not aware of any accidents or injuries resulting from this condition.
If your vehicle is operating software release 2020.48.12 or newer and the eMMC malfunctions, then the rearview backup camera will remain available, the exterior turn signal lighting will remain functional, and the windshield defogging and defrosting controls will automatically default to a preset cabin temperature to ensure windshield visibility. If your vehicle is operating software older than 2020.48.12 and the eMMC malfunctions, then you may lose these functionalities. Please ensure that your vehicle is operating software release 2020.48.12 or a newer release. To find your current software release, complete an update or review a list of possible malfunctions, please visit our Support page. If the touchscreen is unavailable, then please perform a shoulder check and use your mirrors to back up safely.
Additionally, Tesla will upgrade, free of charge, the eMMC on your vehicle with an enhanced 64GB eMMC.There is no need at this time to contact us as we will notify you when the parts become available. We kindly ask that you do not schedule a service appointment unless you receive a vehicle alert signaling memory storage device degradation or are actively experiencing a persistent blank center display that does not recover after restarting the touchscreen. If you already paid for repairs that addressed the condition covered by this recall, you may be eligible for reimbursement. Tesla will share details about reimbursement and eligibility by the end of March 2021.
Thank you for being a Tesla customer, and we apologize for this inconvenience.
LEARN MORE
Most Common FAQ
Q: Is my Model S/X affected by this recall?
A: All owners can check if their VIN is affected at either the Tesla VIN Recall Search or the NHTSA VIN Recall Search.
Q: Is my car safe to drive?
A: There is no risk to vehicle drivability if the eMMC malfunctions, including no effect on acceleration, braking or steering. But if your vehicle is running software older than 2020.48.12 and the eMMC malfunctions, then you may lose access to the rearview backup camera display, exterior turn signal lighting, and access to windshield defogging and defrosting controls. If these functions are not available, drivers can continue to operate the vehicle by performing a shoulder check and using their mirrors, taking care when making turns, and assuring clear visibility when driving.
Q: How can I make an appointment for this recall?
A: If you are the registered owner, the only action you need to take at this time is to confirm that your vehicle is running software release 2020.48.12 or a newer release and, if it is not, to install the newest available release. There is no other immediate action that you need to take at this time, and you may continue to drive your vehicle. We will notify you when replacement parts are available. Until then, please do not schedule a Tesla Service appointment unless you receive a vehicle alert signaling memory storage device degradation or are actively experiencing a persistent blank center display that does not recover after restarting the touchscreen.
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Thanks for Sharing. I just got my letter for my 2015 s85 . Im excited as well.

RainnMakerr
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Making me a forever customer seeing Tesla will support older cars. Mine is in the dealer now getting an update as we speak

luckylawnboy
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My S emmc chip is getting replaced today as part of the recall. There is no cost for this service. It does not upgrade from MCU1 to MCU2. It does not upgrade from 3G to LTE. Both of those upgrades cost extra. The owner of this video appears to have the LTE upgrade.

joebass
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@NJRE - Please clarify the information in this video. The only known recall is for the EMMC chip, not upgrading from MCU1 to MCU2.
The fact that your car has LTE is confusing people. I'm assuming you paid for that upgrade separately as Tesla is not upgrading to LTE for free either.
Also the fact that your car still has FM radio shows you are on MCU1 Unless you paid the $500 for the FM radio upgrade on MCU2.
Probably the easiest way to show everybody what you got is to go under software and hit the more info button and take a screenshot of which processor you have now.
If you are still on the Nvidia Tegra processor Please remove this video and make a new one with the proper facts. The bad info is annoying because we have to pay $1, 500 or $2, 000 for the MCU1 to MCU2 upgrade.

jfsecrist
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I was finally able to schedule an appointment with Tesla to get the eMMC upgraded (8gb -> 64gb) on my 2016 Model S. In the cost estimate they indicated that they are replacing the "VCM" to upgrade the 8gb eMMC. I suspect that I will still have an MCU1 after the upgrade, and not the MCU2 which newer cars have. I will keep this thread posted on my findings after the upgrade.

szvrama
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How did you get that circular speedometer. that looks really nice....I'm getting the bubbling screen on my 2016 model S now. I don't know how much it will be to replace but I just think it's ridiculous that the car doesn't last. I've had a few random issues.

DD-rhsz
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Do you have a link to the article you posted showing the$1500. Tesla trying to charge me $2600 for mine as we speak

chandlermcclelland
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Great informative video. Thank you.
Beside Tesla upgrading from 8 to 64G. Did they replace the entire unit and screen display for the MCU recall? Thank you.

petshopii
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So if we do the recall it's automatically the newer computer with all the features like netflix or do you have to pay for that one? I've heard there's a "fixed" version of the original and that's what they'll offer for free.

AyearoldARAB
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My map spins once in a while. The screen goes black. But Tesla still doesn't have an mcu replacement for me.

anakaoka
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Your description is incorrect…. My center display just died this weekend due to the faulty part… The car is basically in limp mode… charging is limited to 8amp and acceleration sucks!

gemrough
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Wish my 2014 model S had a MCU upgrade

terrytheexpert
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We’re you able to keep your premium connectivity (unlimited data)

jorgesciele
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To many confusion here !! First the recall is just for remove the 8 gb card replacement for 64gb simple !! Still a MCU 1 TEGRA that why you still have the FM & AM radio ... if you find it faster is because your 4g Lte card was upgrade for the old 3G upgrade for now is for people there monitor are black first priority then the others ..••••guess what is better pay the $1, 500 you obtain a real brand new MCU2 with ATOM intel processor lot storage and faster 4G lte with 5 ghz plus new rear camera / new Bluetooth item/ Brand new Cluster is different then other wiring thing !! Plus YouTube/twitch/ Netflix etc... you just have MCU 1 with 2 upgrade parts .
NEW MCU2 we loose FM radio we can use our phone radio app is the same unless you agree to pay extra $500. NO thing is MCU1 and MCU2

JV-sgtt
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Does your screen still have lag or delay I am thinking about getting mcu2 or should I just get the recall done for free?

brycebandzz
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I have an appointment for the recall. They are offering me the entertainment upgrade for $1500. But maybe the bigger chip is all I need?

patrickmelson
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yea.. but its slower and you can't change the performance on it

matthewporter
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Are you still on 3g? Or are you on LTE now.

chrisashley
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How did you get them to replace it? They have not contacted us yet

enjayneering
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Your complaints were specific to the screens. Yet you crumbed on the whole car....

benkanobe