LOUIS VUITTON CELEBRITY CLIENT DRAMA 🤩 LVMH Employee Storytime

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In today's storytime, I talk about the time a celebrity client ended up YELLING inside the Louis Vuitton boutique! Can you guess who it was? If you worked in retail, what was your most memorable celebrity client experience? Share your stories in the comments!

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I work in retail and declined cards happen not infrequently to my clients, and even myself. I usually reassure my clients by saying that there is nothing to be embarrassed or feel annoyed about as this is just a routine measure for their own financial and identity security. And this is exactly what the verification process is for, to prevent fraud and identity theft. I have no doubt we would all be very grateful that the card companies have these checks in place, should our cards happen to get lost or stolen!

edl

As fraud detection specialist, normally a card may be prompted as part of security measures of a bank.
Nowadays, a text could be sent, just confirmed and card would be unblock. Purchasing limit, suspicious alert or online.

shellagarlitos

I'm working as a Tailor in London, and years ago I was working for an Atelier and we had a well known English actress client. She was bringing a bunch of stuff for alteration. I think she sent her PA for collection so she haven't tried them on. One day she came back and made a huge scene that we didn't do anything to one of her garments but we charged her for that. My manager ended up refunding her that amount and she was taking back the garment for a ''re-do'' for free of charge. It was a pair of jeans. My colleague started to unpick it when she notices ''wait a minute, we did this''. She was requested to take in the legs - what we did - and she was bringing back fuming that we didn't shortened them. I found her act very cheap and dodgy...

rolanddano

I don't blame him for being upset!! It's his money!! He works hard & he plays hard!! Good for him!

heidirobinson

Mark Cuban Billionaire said that he had to get authorization from his new Credit Card Company (via phone) when the Dallas Mavericks basketball team won their championship game. This was years ago now. He said he was trying to purchase a $100, 000.00 bottle of wine or champagne or something. If people aren't doing anything illegal or immoral, who cares how they spend (or save) their money?!

heidirobinson

I can imagine how he feels when his credit card be declined. Thank you so much for sharing ❤️

fabulousirene

Found this channel today and I'm officially obsessed, even though I own zero luxury designer items. Here for the fun and the tea. It's interesting to learn what it's like working for Louis Vuitton. I live in Tampa and there's a store at International Plaza near the airport - it's the 'swanky' mall. Well, it was pre-COVID anyway... A long time ago, I remember walking past the LV store and saw a woman sitting at the counter with what appeared to be a miniature Dalmatian puppy (I think they do actually exist) wearing a bejeweled collar. The puppy was drinking water out of a martini glass. It was the most extra thing I've ever seen.

sunshinefashionlove

I can so relate to this experience, it can be mortifying to have an SA tell you that your credit card was declined or did not go through. I had this happen when I bought my Pochette Metis at the Louis Vuitton grand opening in the new Istanbul Airport in 2018. I had called ahead and advised the credit card company of my travel dates, but because the transaction was over $1K they still chose to decline the transaction. Very frustrating and nerve wracking especially when you are trying to catch a connecting flight. Luckily, I called and was able to clear it up and get my bag. LOL- I will never forget about it either, I guess I can laugh about it now, but back then it was not a great feeling. TFS! Love your storytime videos!

MalkaLux

when you said he had a huge portrait of himself I immediately thought to p.diddy

mary._.yamborghini

I like how you used MUSICIAN, and not SINGER or RAPPER.

dapperlygrungy

I would die of embarrassment, even though there's nothing anyone could do about it. My card got declined at a dang Wendys one night, I was an hour away from home and that day we'd traveled to a different town so my bank flagged my account. I was in tears promising the girl at the drive through I had $7 in my account 🤣

sarahthomas

When I worked at a popular amusement park, once at the last closing day, A famous supermodel came with her friends and all the girls working in the kitchen freaked and obsessed over her order, (delaying everything) This was during a dinner rush so the manager panicked and told everyone to calm down. The girls couldn't care less since it was the last day, and threatened to quit on the spot. Well they all went out and asked her for a picture, (I dont remember if they did). But regardless it was a dramatic situation since like half of the kitchen was obsessed with her. (It was one of the biggest amusement parks in the country and we commonly got vip visitors)

paulcorp

Not sure why but when you said fit LL Cool J instantly came to my mind!!

kreannaa

The way he said that he kinda sounds like Kanye💀

maryyaawagg

My card has been declined a couple of times over the years, and I've felt utterly feel mortified, ESPECIALLY because there was no reason for it! 😳 I imagine he was pretty mortified, and a bit annoyed. At any point did he utter those infamous words "do you know who I am?"?! 😆💖

StyledByGwenny

I never dealt with a celebrity directly when I worked for Neiman Marcus but I did deal with someone's assistant with them on the phone together and they were outfitting their boss' new summer home. It was a very recognizable voice lol. So even though the purchase went on the assistant's card and was shipped in the assistant's name to the new house I knew who it was even though she called her "Sue" haha. 2 hours hours and three separate online order entries and over $300 in commission later we finally wrapped up. I honestly was getting tired haha. But was very thankful for the day because it had been slow before I got them.

TryItMom

Can you guess who the celebrity was? If you worked in retail, what was your most memorable celebrity client experience?

AHeatedMess

Thank you for sharing this story. I can’t imagine this famous musician just raising his voice on the phone. I would be like 😬 lol

StephanieNelson_SN

Loved this, dying to know who it is now haha! I work in children’s luxury now but a lot of our clients are reality tv stars and I’ve never heard of them 😂 x

girlintheluxuryscarf

Celebrities 🙄normal human beings just with a talent ... I just think we all have to keep it humble ❤️

baglovestyle

LOUIS VUITTON CELEBRITY CLIENT *DRAMA* 🤩 LVMH Employee Storytime