UK Retail 2020: The Big Picture, Panel Discussion

Kate Hardcastle MBE (Co-founder, Insight with Passion), Andrew Busby (CEO, Retail Reflections) and Richard Lim (CEO, Retail Economics) conduct a fireside chat, discussing the state of UK retail as we near 2020.

Each expert brings to the table a slightly different perspective which allows a holistic conversation to unfold.

Topics covered include: macro and micro economic trends, online vs instore, multi-channel, omnichannel, technology, AI, retail operating costs, demographics, community cohesiveness, the customer journey, relevancy, the future of the UK high street and much more...