UK Retail 2020: The Big Picture, Richard Lim, CEO Retail Economics

Speaking at the 'Insight with Passion 2019 breakfast conference' in London with Kate Hardcastle and Andrew Busby, Richard Lim discusses what he sees as the key trends, challenges and drivers impacting the overwhelming disruption occurring within the UK retail industry. He touches upon the impact of online, the experience economy, demographic shifts, technology and many other issues.

A good overview of the key issues as we head towards 2020.