7 Customer Service Skills Every Employee Should Have | How to Give Great Customer Service

We are Moment, and we'll go over 7 customer service skills you and your employees should have in your business!

0:00 Intro
0:23 Why good customer service is important
0:50 must have customer service skills
0:54 Conversational Skills
1:30 Adaptability and Quick Thinking
2:02 Focus on positive language
2:37 Knowlege about the product or service
3:05 Learn how to "read" the customer
3:40 Willing to share insights
4:05 Sales Skills
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