Humanising AI: The NTT DATA digital human at The 151st Open

At The 151st Open, we were pleased to showcase our latest AI-powered digital human technology. The platform leverages a life-like digital avatar to replicate human movement and sound, using gestures, body language, facial expressions, and tone of voice to add a human element to the traditional self-service interface.

Combined with multimedia, including audio, video and images, the digital human creates an interactive and engaging offering which combines the best of digital and human interactions and represents the future of customer service across industries.

Global CEO, Kaz Nishihata and Global Head of Innovation, Thomas Nørmark show the digital human in action.