Is there anything else I can help you with? | PARSONII

Traditionally, the receptionist is the first person a visitor encounters when visiting your company, being responsible for the first impression that is crucial for the overall experience. But the receptionist has 100 other tasks, making it impossible to sit down by the front desk all day. By complementing the receptionist with a digital human, the visitors will always be welcomed as they step inside – even outside of normal office hours or when the human receptionist has a day of absence.

A digital human will not only be valuable to the supported employees, but also for the company image and – most importantly – the customer experience.

NTT DATA Business Solutions has developed a framework to create approachable and friendly virtual service workers living inside screens, utilizing the latest #technology within digital humans, artificial speech, computer vision and conversational #ai

#digitalhuman