Bank of America gives refunds to some victims of growing Zelle scam

#zelle #fraud #scam

[ln]

Zelle is full of scams. If you make a simple mistake by sending money to the wrong person you have to depend on the kindness of the receiver. Tip always send $1 first and get a confirmation before sending the full amount of money.

[NatNun]

I once accidentally sent $200 to the wrong person through Zelle! I was one number off in the phone number that I meant to send it to. Only thing I could do was call that person and ask for my money back. Thankfully he was a nice man and returned it. Good karma 🙏

[bionicwoman]

Why would you think that a bank representative would ask you to transfer using Zelle to fix illegal transactions. That should have been a red flag.

[doctordl]

This is real journalism, helping the people.

[xtreyx]

2:20 your bank can have all the top of the line security it wants, but none of that matters when you’re the one transferring money to scammers.

[ADNAL]

1:10 - 1:12 "How on EARTH would a sane and rational person think someone calling you to tell you to transfer your money to an email address sound "safe"?!?!

[peterd]

If a bank calls you you should say you will call them back on their published number. A bank will never call you and ask you to conduct a transaction. My bank in the UK does sometimes message to say a secure message is waiting and I should log on or use the app.

[tracywarfel]

I got this same scam. I was smart enough to not transfer money. Lol. I mean come on what bank calls you to transfer money. I hung up and called the bank to double check. They said did you tell them any info. I said no. I mean come on now! We all know there are scams out there.

[animechic]

Whenever I get one of these things telling me that money was taken out of my account, I checked my account first to see if anything was taken out.

[alcoholicsensei]

Common sense would've told me something is fishy but that's me. I always go to my bank if I have issues.

[yankeesusa]

Please people.... No bank calls you asking for money. Common sense. How do you think this is real??

[nevvaworry]

FYI: Bank 🏦 will EVER ask anybody to Transfer Money 💵..
Learn this almost 10 years ago (UNFORTUNATELY its a NAIVE person born Everyday) Glad U guys Received ALLLL Ur Monies 💵 back in Full 🥰

[mannyflores]

It would be cheaper for BofA to send an email advising of this scam so people don't fall for it.

[akui]

if someone CALLS you, don't provide any information, if you get sent something in an email or text, don't click on the links, don't call the number in the email, lookup the customer service number from your bank statements or from your bank app...

[h]

Set up transaction alerts. If I’m told that there are transactions on my account first thing I’m doing is opening up my app to see if the transactions are actually there

[kdoc]

While I am glad they got their money back the bank was not at fault. The bank is not responsible for your stupidity. The phone call should have ended once they asked for you to transfer money.

[bmaurie]

The bank that I work for has a limit for first time transfers to avoid this type of situations and customers are always upset comparing us to other banks that allow bigger transfers. I wished more people kept this in mind when facing certain protection financial institutions may apply. I have also had cases where customers stating they were ‘scammed” continue to send money not taking precautions and the problem is there is no way to know wether it’s true or not.

[ekim]

I'm not gullible when I receive these text notifications or calls that come from IRS, banks, etc. It's all scams. Be careful people and good job for getting their money back. 🙌🏼

[EMCHobi]

How did she fall for this? I'm sorry she gave her info freely and agreed to the transfer.

[davidderler]

I don't do any transactions over the phone. I only do in person or send a check for a bill. Never trusted phone or internet ever. I was told I am behind the time's, I said I'm ok with that.