Help Scout | Brand NEW Inbox - SUPER EASY TO USE!

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In this Help Scout video tutorial, we're going to demonstrate the brand NEW Help Scout "Inbox".

The current "Mailbox" is great! But then Help Scout went and made it even BETTER!

The new Inbox is more focused, it's cleaner and more user friendly.

The messages in a Conversation is are easier to see and to read.

The Message Editor is cleaner and helps you respond to your customer faster, which reduces your customer service times.

Check out this demo video to learn all about the new Help Scout Inbox and how it can help make your business more effective at providing online support!

Sign up for your FREE trial of Help Scout and get a $50 discount here:

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VIDEO CHAPTERS
0:00 Introduction
0:58 The Name Is Changing From "Mailbox" To "Inbox".
1:23 Managing A Conversation Inside The Current "Mailbox" .
3:03 Switching To The NEW "Inbox".
3:47 New Inbox Design.
4:38 Conversation Toolbar.
5:54 New Messages Appear At The Bottom Of The Conversation.
6:32 "Note" And "Reply" Buttons Front And Center.
7:28 The New "Message Editor" Design And Features.
8:47 How To Preview And Use Your Saved Replies In The New Message Editor.
10:03 Sending A Message Using The New Message Editor.
11:35 Marking The Message As "Closed" Directly From The Inbox.
12:00 Changing Back To The "Legacy Mailbox".

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RECOMMENDED RESOURCES (TOOLS WE USE)

Help Scout - Customer Support Platform

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MORE TUTORIAL VIDEOS

"SlickText | How To Create A Local Business Text Message VIP Club Using SlickText"

"Help Scout | How To Use Help Scout For Daily Customer Support"

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We may use "affiliate links" in this description, or mention them in the video. The owner of this channel will receive a commission if the referral link is clicked and action is taken. The commission received does not increase the purchase price. In some cases, using the link may actually reduce the purchase price. We only refer people to products or services that are high quality, tested and approved. We don't recommend junk! Of course, you must always do your own research before purchasing or using any product or software platform.

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Thanks for checking out the video!
Sign up for your FREE trial of Help Scout and get a $50 discount here:

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