Strategic Synthesis Aligning Leadership Culture, and AI in User Experience #podcast #leadership #AI

Welcome to an insightful episode of CTN, "Strategic Synthesis: Aligning Leadership, Culture, and AI in User Experience." In this virtual roundtable, our distinguished panel dives deep into the topic of strategic synthesis, focusing on aligning leadership, culture, and AI to enhance user experience.

Meet Alvin Joseph, CIO, VP Information Technology at Orora Packaging Solutions:
Alvin Joseph is a key player in the tech realm, currently steering the IT service experience at Orora Packaging Solutions. With a sharp focus on improving employee satisfaction, Alvin collaborates with an early-stage AI startup to innovate and streamline processes.

In this engaging discussion, Alvin opens up about the challenges and triumphs of integrating cutting-edge AI solutions to boost employee satisfaction at Aurora Packaging Solutions. He emphasizes the importance of cultivating a customer-centric mindset within tech teams. By partnering with innovative AI startups, Alvin addresses the pressing need for talent that bridges the gap between technical expertise and exceptional customer service.

Key Takeaways:

- Customer Mindset: Understanding and meeting customer expectations is paramount. Alvin sheds light on actionable insights to instill this mindset within technology teams.

- AI Collaboration: Partnering with AI startups is a strategic move to enhance employee experience and service levels.

- Talent Acquisition: The challenge of sourcing and retaining talent with a customer-centric approach is a recurring theme.

- Change Management: Alvin discusses the critical role of change management in successful transformation initiatives.

Don't miss the full episode packed with actionable insights and expert opinions from Alvin Joseph and other industry leaders. Click the link below to watch now and elevate your understanding of leading AI and tech-driven transformations in the financial services and tech industries!

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#CTN #AI #Leadership #ChangeManagement #TechInnovation #UserExperience #FinancialServices # OroraPackagingSolutions #VirtualRoundtable

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