A Day in the Hotel Industry

Let Wilson take you on a whirlwind tour of the exciting prospects in the Hotel and Accommodations sector!

[sempregoscinny]

Aren't u guys gonna talk about the housekeeping and restaurant service team? They do the real work dude. They don't even have time to chill behind the desk.

[Sergeodessa]

Maximum service for minimum wage. Hospitality is very hospital for everyone but for people who work in it.

[lcms_]

I'm literally here just because I had to watch a video about the "Hoslitality Industry" for DT homework 🙄.

[michaelslavin]

The hotel industry is brutal. If you are not willing to sacrifice everything you will never move up. I am currently an Assistant General Manager at a Marriott property. The pay is definitely good. I make just as much if not more than my peers who graduated with other bachelors degrees. It’s easy to get burned out working a lot of hours. That’s why I plan to ultimately start my own Air BNB empire after 5-10 more years and retire from the industry well at least working for someone else.

[aberizal]

Im worked in hotel as front desk staff, its very stressful cause responsible is all on your shoulder. You need to handle guest complaint, eventhough its not front desk fault. Imagine if the food is not good or restaurant crew have problem with guest, they complaint to front desk. Also, if housekeeping not properly clean the room eventhough in the system its already clean, guest will come to front desk and scolding, thrash talk to us front desk staff. Sometime back of the house staff like sales, account always want to take advantage to front desk staff. You need a strong mental to work as front desk in hotel.

[lanicolap]

I know that OT is common in hospitality industries. I would just like to know how overtime works in 5 star hotels. Is it considered as overtime if you work beyond 8 hours?

[jackjo]

Erm... im in hotel line also.. its very hectic, long hours with stressful environment... Not to mention the pay? Never trust this video if you just want to start hotelier life.. get ready to sacrifice time, holiday and back breaking work... On the good side, this industry is in desperate for worker and employment is almost certain because the turnover rate is extremely high..

[starmarzuq]

Can I get internship in hotels ? I was a Demi chef de partie in 4 star hotel UAE

[snapsnap]

If it’s one thing that gets on my tits it’s having to phone a hotel up and having to repeat myself over and over again. Out of all the hotels I have phoned none of them were even british. Very rare to find them in the hotel industry. It’s astonishing.

[raghavrdxduggal]

In my 6 years in the Hotel Industry, I believe everything they are showing is as true as the existence of Unicorns and Leprechauns. Everyday is excruciating and they demand more from your job, only giving increments to people who stay beyond 12 hours but pay you only for 9 hrs. Hear it from me ...I'm working in a 5 star Reputed Hotel and started my career in Front Office. All of this is hogwash. Whenever you raise a voice, you are continuously told that you are replaceable and that they could fill the same position by someone else who are ready to work for less money and even put in 12-14 hours a day...! So, do explain how the person will feel about this..? There is always an 'In' time but no 'Out' time.
Hotel Industry Sucks balls in India and I'm already looking out for a change in industry for them crushing my dreams of travelling and visiting other cities and also the world as this does not exist. Though it is informed that internal transfers to another country is involved but the HR's and the management end up playing games in order to retain you back and that too without any change in salary.
You send your resumes everywhere but end up getting no response. At least when you send resumes outside India, they end up replying within a week or two, but nothing happens here within.
Salary negotiation is another game, you ask an increment of 15-20% which is just between 4-5k and they look at you as if you've just committed a murder.
This is not USA, where if you try to raise your voice against them or try to file a case against them that people will come to your support. Instead, the management will try to blackmail others on the behest of their job security in case anyone does so...
We are treated like commodities and not like humans.
Hotel Industry in India is now what it was 20-30 years ago and 20-30 years from now, I'm sure it will remain the same.

[khurramshadab]

Its slavery in India
14hr duty no family time no holidays no salary.

[Anonymous-xscr]

" As a reservations officer, my job is to give empty coffee mugs to my guests."

[giannakim]

I don't understand that how they communicate each other..
they speak sooo fast and I think it's englidan... ...

[ALOKRANJANHELPOTHERS]

agar apko feel karna hai ki hotel industries kaisa hota hai than work 1 month..but please don't work longer..tea sale kar lo cloth sale karo kisi acche place me ..but is industries ke dikhao me na awo...ye jitna bhi dikhawa hai wo jhooth hai ..hotel me work karne wale log andar se bahut marte hai ...

[azamkhan-rnnv]

this is how many people hate (HOTEL MANAGEMENT )
!

[calvin]

Working in hotel industry in Singapore freaking sucks.Freaking low pay with maximum work load.At the end of the day all these "passion" will be lone gone after working your ass off for that peasant pay.Probably only the directors and GM earn decent to high wages!

[shinjames]

i used to work in hotel actually, just learned so many things, becomming a receptionist is not easy thing, but i learned good manner how to deal with customers, its special job, not same like other jobs, its very different sometimes,   but not happy actually, sometimes the level of stress is very high out of complains

[Madhu.y]

20 years ago I started this journey...still love what I do...had an opportunity to meet great people and teams across the globe...

[Julianbarrientos]

There are a Lot of problems working every day in a hotel

[ankitbhandari]

How many stars does it got reply me in comments and in which country it is?