Giant TCR Advanced 2 | 20,000 Kilometres Review

Hey, guys lepedaler coming with a very informative review of my 2020 Giant TCR Advanced 2 Road Bike after 20,000km was ridden.

I highly encourage Giant or Giant Canada to reach out to me at:

If you enjoyed the video please feel free to subscribe and smash the like button while you're at it. Until the next video, keep pedaling!

[Lemond]

Your pelvic instability, and increased speed of knee extension towards the bottom of the pedal stroke is strongly indicative that your saddle is too high.

[apv]

Really appreciate your experience with the warranty, definitely worth hearing real-world experience with the brand

[pandesalwcheese]

this is a very informative video for beginner cyclists like me. I’ve watched your comparison videos from different giant road bikes and considering a defy advanced 2, once bikes are back in stock bc of bike shortages. and w a hefty $2500 price tag this is quite the investment, and seeing your treatment of a routine warranty claim, makes me reconsider as i feel i am not the most knowledgeable on bike maintenance and repairs, being a beginner. I’m not a fan of poor treatment of customers who vouch highly about their brand. I would jump to a different mfg if had that same experience. appreciate you posting your experience. pls keep posting !

[zulfitrizulkarnainasnahzul]

hi what is the difference's between Giant TCR Advanced 2 only with TCR Advanced 2 KOM edition?

[neilgorman]

I have a Giant Defy 3 2013. Just ordered this model. Looking forward to it. Cheers from Ottawa.✌️

[samplesimon]

Sorry to hear you had problems with the warranty. My experience with Giant Germany is entirely contrary. I had a slight imbalance in the freehub after the first 500 km. Nothing dramatic. After a call to my dealer, the wheel was replaced the same day. And the dealer has even apologized for my inconvenience.

[woodsdavid]

I bought a 2020 TCR SL2 in January of this year. Within a month, a spoke broke. The guy at the shop I bought it from said that it wasn't unusual for a Giant to have that problem. Luckily, everything was fixed up on their dime.

[stefanospasaro]

Awesome video really value your insight an valuation on these bikes. I have a Giant defy advance 2. 2016 thinking of upgrading. Cheers

[Dee-Ell]

Try sharing your experience on Giant’s facebook page. Disappointed to hear that Giant dropped the ball here.

[robertsummers]

Sorry about your experience, BUT you should be firing your local Giant dealer. I have 2 Giant bikes (ones a TCR) and I couldn’t be happier with both bikes and my bike dealer experience AND I live in Canada. Not all bike shops are created equal.

[palicar]

I've gone to a steel Cinelli and I love it. The TCRs always catch my eye but the integrated seat post models look like atrocities. I'm on Team Rim Brake as well.

[mister_ray]

The Giant PR2 wheels are crap. I quickly replaced them with some tubeless ready ICAN Cycling FL40 carbon wheels from Amazon. So far so good.

[qibble]

Very disappointed to hear about your Warranty issues with Giant. Especially since I bought a Propel with rim brakes just a few months ago and it came with similar wheels (PA-2's). Giant is the biggest bike manufacture in the world, They should be able to fix your problem within a week let alone a bunch of months:/ Good luck.

[pmvassago]

Thank you!! No joke I was seriously thinking of buying one online!!

[lionelpayette]

Shame on Giant for poor customer service.

[michaeldamianbell]

In 2007, I purchased a Jamis Explorer 2. Great bike. A hybrid/commuter style bike, but I would ride it easily for 20 miles every day after work. In 2008, I kept having a problem with the rear tire wobbling. My local bike shop (owner) couldn't figure out the problem. He then looked closely, and discovered that the frame of the bike was cracked. Jamis supplied a new frame and the bike shop did all of the work. They don't replace the fork since it wasn't broken, so I now have a 2008 frame with the original 2007 fork. I rode the bike today, still a comfortable bike to ride. I wish they had better road bike options, I would buy a Jamis road bike. I have a TREK FX2, but never really liked that bike and dislike the local TREK dealer. I am now looking at GIANT since the TCR Advanced 2 Pro Compact has rim brakes. Not crazy about the tubeless tire setup, but I guess will have those switched out to inner tubes. When it comes to customer service, it can make or break a company. The one thing I have learned over the years is that the best way to solve your customer service issue, if it can't be resolved at the local shop or store, is to head right to the top - to the owner or CEO of the company. I email all of the CEOs at Walmart, Home Depot, Lowes, etc. whenever I have a customer service issue or complaint. It gets you the best service because then the company's Executive Relations Customer Service office will handle your problem and that department puts pressure on the local store or dealer to handle your problem. Also, with independent shops, just leave a negative review on Google about the business, and that will often result in a phone call from the owner of the company looking to resolve the problem. The BBB can sometimes help. Another thing to keep in mind is that you also have protections when you purchase an item using your credit card and can't resolve an issue with the merchant. I am in the States. The rules may vary in Canada. You could also picket in front of the store and have your local TV station or newspaper do a report. No one wants bad publicity. Now, get cracking, and email GIANT a copy of your video. And, as my Dad always says, "when it comes to dealing with merchants, you hate to be a PITA, but sometimes you have to be a PITA." Good luck!

[johnrkd]

My suggestion is buy giant but at sporting life they stand behind their customers
My brother broke 2 spokes and they fixed it for free no problem
I have a 2919 version and love it but I broke a spike as well giant North York wanted 65 to fix and 2 weeks wait sporting life fixed it for 25 in2 days - should have been fixed under warranty

[shunzhang]

Problem is there's no other good choices for just two to three hundred extra, really wish there're brands like Canyon, merida, vitus or Cube in Canada. For the pr-2 wheelset I would have sell em once I got the bike then get a pair of campy zonda or dt swiss 1400 instead

[Paulpedaling]

Great job, don’t let up its your bike and your hard earned money, they should’ve done better here.

[blam]

Sorry you had a bad experience with the Giant bike company. I have a good experience with them when my front shock on Trance X 29r MTB had a problem. I live in the US.