How To: Troubleshoot WI-FI on your Sony Android or Google TV

If your WI-FI is struggling to connect to your Sony TV, This video will show you the best ways to troubleshoot your WI-FI connection. The simplest solution to most WIFI issues, is to bypass the WIFI entirely and use an Ethernet cable to connect your TV to the internet directly. This has the added benefit of being the most stable connection possible.

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Sony Support:

[virginiamullarkey]

THANK YOU!!! This happens constantly! Our TV is all wired through the wall, and hard to tell what to unplug! Holding the remote button for 10 seconds works! You are a sanity saver!!! Thank you!! 😊

[nickrider]

There is also a known defect with Sony TVs where the time and date stops it connecting. Think it needs to be set to Internet based time or network time before it will connect to WiFi. I seem to remember even if it's a second out, it fails. I'm pretty disappointed in the software on these TVs. Nor can this version of android support most the apps you would want a TV to support, such as most CCTV apps.

[GratefulAmerican]

Do not buy this TV, i'm running the latest software and my wifi keeps turning off once a week and i have to unplug the tv to turn it back on. Sony support is useless. its almost as if they dont test the TV before shipping it

[racecar]

i have a Sony NSX-32GT1 INTERNET TV GOOGLE HDTV. (I think it was bought in 2012) i can't get it to connect to my wifi. it just steady scans & if i click on it the onky option i get it forget or cancel. any suggestions or is the tv too old.

[jacksan]

Good day, i have sony google tv. my problem is i want to connect to a wifi but it has 3bars signal on my tv. Is it possible that i can connect with it?
thank u

[RudieObias]

This happens so much that I just got an Apple TV 4K for streaming. That really solved the problem!

[Humpelmutz]

Unfortunetaly the issue persists for my TV even after the factory reset. The router working and there aren‘t any other devices interfering. I love this Sony TV but that part is really annoying.

[carlpilon]

My internet on the TV after 6 months got very slow and spoty. I was told that the wifi neede to be refreshed or reset. There are no settings to do this other then reseting the whole TV and losing all the apps I down loaded. So I just went out and bought a fire stick, works much better now, very disappointed with goggle on Sony (main reason I bought the TV) I should of just bought a cheaper TV and a $50 firestick as it is working much better.

[connormerritt]

Mine keeps randomly changing to disabled

[shashikalanagaraj]

My tv s saying wifi could not be enabled

[Whenhowproductions]

Such a stupid tv, please don’t buy it, I can’t believe I’m living 2022, spending 4 k on a tv that couldn’t even context to Wi-Fi . Turns off, automatically. My switch works even better

[ELTOROtvlive]

X77l 60" 600$ cNt even connect to any wifi!!! Do not turning on at all 😂 will return right now it